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Our name is changing. During this transition period you may see either University of Michigan Health-West OR Metro Health- University of Michigan Health on patient communications and billing statements.
14211 White Creek Ave NE, Cedar Springs, MI, 49319, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I arrived for my appointment on time, and proceeded to wait in line for 20 minutes. When I got to the front, they told me that the nurse practitioner Sarah refused to see me, even though the reason I was late was due to a long line, which both receptionists confirmed.
I more or less became a patient there randomly. When I first moved to the area and got insurance, I had to pick a PCP. I told the woman on the phone, pick the closest doctor that's accepting new patients. That's how I ended up with Doctor Bragwell as my PCP and he has been excellent. I had a lot of things going on and ended up with a lot of referrals, mostly within the University of Michigan West health system and the process has gone well. I've had physical therapy there as well as two ultrasounds all went well and I got th... read more
I more or less became a patient their randomly. When I first moved to the area and got insurance I had to pick a PCP. I told the woman on the phone pick the closest doctor that's accepting new patients. That's how I ended up with Doctor Bragwell as my PCP and he has been excellent. I had a lot of things going on and ended up with a lot of referrals mostly within the University of Michigan West health system and the process has gone well. I've had physical therapy there as well as two ultrasounds all went well and I got the r... read more
Jenny, who I spoke to on 4/25/25 was probably the rudest person I've ever spoke to. She refused to answer my questions, kept cutting me off, raised her voice, and was very condescending. Extremely unprofessional in a way I've never been treated before.
Dr. Schmid has seen me and my daughter for the last year - she has been nothing short of excellent! The nursing team is exceptional, as well. Front desk staff, however, is REALLY hit or miss. Some of them have been kind, but others have condescending attitudes and limited bed(phone)side manner.
Cedar Springs Health Center | University of Michigan Health-West has a 3.3 star rating with 78 reviews.
Cedar Springs Health Center | University of Michigan Health-West is closed now. It will open tomorrow at 7:30 a.m.
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