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Cedar Springs Health Center | University of Michigan Health-West
- Healthcare
- Cedar Springs, MI
About this business
Our name is changing. During this transition period you may see either University of Michigan Health-West OR Metro Health- University of Michigan Health on patient communications and billing statements.
Location details
14211 White Creek Ave NE, Cedar Springs, MI, 49319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been calling everyday for the past week to make an appointment with a new primary due to moving to cedar springs and everytime I call they say the office is closed and I call multiple times a day im very disappointed with the service and I have yet to receive any actual human contact and all I want to do is make an appointment with my new primary doctor so I can get my medication back so nothing bad happens to me but that seems like a lot to ask
Dr's here don't care they will not help you Dr dood has the worse bedside manner I have ever seen a refused to even help other then surgery and just sat there and and said nothing for 5 mind just looking at me and asked me why I got upset idk maybe because you waisted my time and money again. I'm over the Dr's I'll just take care of it myself
Been going here awhile and their front desk staff is atrocious. Honestly I'm shocked any of these people work in customer service. Not a kind word, smile, ounce of compassion, nada. Every time I come in or call they are rude. Bordering on hostile at times. (Don't they have signs saying they don't tolerate aggressive behavior??) I haven't had any issues with the nurses or the P.A.' s.... But someone seriously needs to have a talk with the people in the front. *edit* the front desk has gotten better. They seem to have let go/g... read more
I arrived for my appointment on time, and proceeded to wait in line for 20 minutes. When I got to the front, they told me that the nurse practitioner Sarah refused to see me, even though the reason I was late was due to a long line, which both receptionists confirmed.
I more or less became a patient there randomly. When I first moved to the area and got insurance, I had to pick a PCP. I told the woman on the phone, pick the closest doctor that's accepting new patients. That's how I ended up with Doctor Bragwell as my PCP and he has been excellent. I had a lot of things going on and ended up with a lot of referrals, mostly within the University of Michigan West health system and the process has gone well. I've had physical therapy there as well as two ultrasounds all went well and I got th... read more
Frequently asked questions about Cedar Springs Health Center | University of Michigan Health-West
How is Cedar Springs Health Center | University of Michigan Health-West rated?
Cedar Springs Health Center | University of Michigan Health-West has a 3.3 star rating with 81 reviews.
When is Cedar Springs Health Center | University of Michigan Health-West open?
Cedar Springs Health Center | University of Michigan Health-West is open now. It will close at 5:00 p.m.
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