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Cedar Creek Motorsports

4.6

About this business

Snowmobile dealer, ATV, Motorcycle, side by side, snowmobile parts, accessories, repair and maintenance. Service: ATV, Snowmobile and Motorcycle Repair. Honda Red, BRP Ski-Doo, Can-Am and Sea-Doo Platinum, Polaris VIP certifications. Online service appointments available for Honda, Kawasaki, Polaris, Victory, CanAm, SkiDoo, SeaDoo 

Location details

7518 WI-60 Trunk Lot A, Cedarburg, WI, 53012, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.62,016 reviews
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Nick H's profile image
Nick H 
2 years ago

I was a good customer, all until they directly insulated me on social media. For an upcoming event they posted about free lobster rolls, fine print showed you need to purchase $50 worth of merchandise, so I commented that on the post letting others know and opening it up the company to correct me if I was mistaken. What came next was insanely wrong. They commented “sounds like you prefer tube steak”. Not only did they directly insult a customer but with sexually oriented slander. This is about the most unprofessional comment... read more

Business response:

That is not at all what our marketing person was referring to. She has been a long time employee of Cedar Creek and is a great face to the community. As noted to the customer when he came in. Yes it said you need to spend $50 in any other department which the post clearly states. Or it's on any department manager to hand out a lunch ticket to customers of Cedar Creek Motorsports. 

Randy A.'s profile image
Randy A. 
3 years ago

The business is Definitely not ran appropriately....I talked to a salesman about a Honda Pioneer 1000-3 they had....told him I'd take it....after taking my debit card number so he could charge me a $500 down payment I asked him if I could finish paying off the utv with debit card when I came to pick it up...(I live 100 miles away)... he stated NO....ABSOLUTELY NO debit cards for payments...he then stated I had to go to my bank and get a cashier check for the balance.....I wanted the utv bad so I agreed and asked him....how m... read more

Business response:

Hey *****, we had to talked to the salesman the day that you were here. The price was discussed over the phone before you got here. We allowed you to put the additional cost for your UTV on the credit card to keep you happy. Obviously that is not the case. I would like to offer you a full re fund for your UTV. 

Steve S's profile image
Steve S 
5 years ago

Deceitful PRICING AND TAKING ADVANTAGE OF A CUSTOMER. I took my motorcycle in for an engine problem to be diagnosed and repaired. A few days ago I was given a call saying it was a minor problem a rubber carburetor boot slipped off. I asked them to please install (4) new spark plugs and to mount a tire on the front of the bike( I was quoted $40.00 for a front tire and $70.00 for a rear) they called yesterday and said the bike was complete. I asked the price of the service they answered $337.00 I said ok. I did the math and th... read more

Sam M's profile image
Sam M 
5 years ago

I WOULD NOT LIKE TO RATE EVEN ONE STAR! I would not recommend anyone to shop here! My husband and I went there looking to purchase 2 ATV's that day. We knew what we wanted and were ready to buy. We walked into the building and there were a few employees just standing around and not one of them greeted us nor did they ask if we needed any help. We walked around for a good 15 minutes and still no greet from ANY employee there. The 2 employees at the counter were on their phones showing each other things and the others were sta... read more

Business response:

I apologize for your horrible experience. We have customers from all walks of life that buy from us and I can absolutely say you were not judged. Our Sales Managers were notified this happened immediately after Mrs. *******left a 1 star Yelp review about their experience. All of our stores try to give the best customer experience possible and this should never have happened. We thank you for your business at Action. In response for your horrible experience here at Cedar Creek I stated to please call me to discuss further and... read more

Julie Newhauser's profile image
Julie Newhauser 
6 years ago

Super convenient. Best parking for 2-wheels for the big @FestivalsofCedarburg. #StrawberryFest #WineHarvestFest. Right in the middle of downtown. Plus it's FREE! Fills up by approx. 12AM 

clifft85's profile image
8 years ago

I love this place they are always very happy and helpful when I come here. 

Julie C.'s profile image
8 years ago

My son entered on online contest for some goggles and was awarded the goggles due to the highest votes. The employees there made sure he got the goggles before his next race in Wausau. I sent them my address and the goggles along with a couple other goodies in the box. Top notch customer service!!!! Thanks again 

Dave P.'s profile image
8 years ago

Bad service department. Dont even know how to check and oil an air filter. All they care about is the sale. After they get your money good luck with any help. Had a poor running 2017 outlander that they "looked at" and said was "normall". Had it at another dealer for repair and they fixxed the problem. 

Dennis B.'s profile image
10 years ago

Bad service department had my side by side for a month had fight with them to get covered under warranty when called to ask what was taking so long was told in the middle of summer there was two snowmobiles in front of me and I did not buy it from them. 

Frequently asked questions about Cedar Creek Motorsports

How is Cedar Creek Motorsports rated?

Cedar Creek Motorsports has a 4.6 star rating with 2,016 reviews. 

When is Cedar Creek Motorsports open?

Cedar Creek Motorsports is closed now. It will open tomorrow at 9:00 a.m. 

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