CDx Diagnostics

Little miss sunshine 

on Google

3 months ago

Do not use this company! Fraud in the billing department. Billed twice for the same procedure. Constantly sending a bill after you sent them what the insurance has paid. Received yet another letter. Sent all requested copies that proved how much the insurance paid, copy of check that I wrote , copy of my bank statement showing proof they already cashed my check and proof they billed the insurance company a 2nd time. And yet I received another letter! They have done this everytime my biopsy has been sent to them. Beware: DO N... read more

Mark Jaggi 

on Google

a year ago

I recently received a bill for $1,465.00 for a sample diagnosis after an upper GI scope. I have good insurance that already costs me thousands of dollars annually, am retired and to get hit with an unexpected bill like this has never happened before. I was never informed that i would be billed by this company. Now I'm making daily calls to cdx, my Dr's office and my insurance company to try and resolve this. It's very stressful. Do yourself a favor and find out if your dr uses this lab and make sure any test is fully co... read more

Lori Gibson 

on Google

2 years ago

Their billing department is sketchy. I received a bill with an adjusted amount. After going to my claims on my insurance website they never submitted a claim. I called and said I wasn't paying without insurance verification the exorbitant amount (which we never agreed to) was correct and verified and asked for them to resubmit claim so I can see it on insurance claim portal. I am still waiting...it's been over 10 weeks and 4 months from actual procedure. 

Douglas Ogden 

on Google

2 years ago

I am a submitting doctor. I am writing this review based on my experience and that of my patient. First, it appears that the "on hold" wait time is not a bug of the system but a feature. They are obviously hoping everyone will just get frustrated and pay the INSANE bills they send without a clean and clear billing record. This is a veteran who wanted a brush biopsy at my recommendation. The form says that the patient will not be billed for anything. They will accept what the insurance pays. Their fee for a simple brush biops... read more

Dana 

on Google

2 years ago

billing department is a joke. they have sent me 5 different bills all with different prices, all while saying this is the final bill, tried to send me to collections 2 times , we are goin on 13 months now and they still cant get me a actual bill for payment. the bills they sent range from 500,8--,2500 and 4,000 meanwhile insurance has paid out already and they sent the ( remaining) ( disputed ) bill to the wrong insurance company 2 times