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CBI Health
- Healthcare
- Edmonton, AB
About this business
Home Care, Personal Care, Nursing Services in Edmonton, Alberta. Home Health Services provided by the healthcare team at CBI Health - Edmonton.
Location details
Capilano Centre, 9945 50 St NW Suite 500, Edmonton, AB, T6A 0L4, Canada
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If I could give zero stars, I would. CBI Home Care has been completely unreliable and unsafe in providing care. They have repeatedly failed to show up for scheduled visits on a strict, time-sensitive schedule. Missing these visits is not just inconvenient—it’s dangerous. On top of that, it’s nearly impossible to reach anyone in management who can take responsibility or resolve issues. Instead, you’re stuck talking to front-line staff who are more like telemarketers than healthcare professionals. They offer no real solutions,... read more
Some of the HCA's are great, then they get reassigned, and My Mom gets new ones that don't even know how to unlock her door, then they call her and get mad because she can't come unlock it (she has mobility issues) hence the reason she needs homecare. The most recent one, told her that they were the manager and because my mom couldn't go outside and open the gate (it wasn't locked, just needed to be pulled harder) That maybe they just won't come to help her in the Morning!! This is how they are treating the elderly!! BTW thi... read more
This place is absolutely poorly ran/organized. Information is not documented properly. Nurses don't show up or don't follow instructions and just leave. The last thing you need when recovering from a MAJOR surgery is stressing about your care and well being because the care you are receiving is so unreliable and unorganized. Proper care is all I am wanting. I got my large bowel removed a month ago and your nurses either don't do the care the way they are supposed to OR they just don't bother waiting for you to get to the doo... read more
I am really disappointed with the service recently provided for me. I requested to have the same person assisting me with my shower four weeks ago and I have been sent 4 different people since then. I am tired of explaining to the people that come. The quality of care is not their priority , they just want to get it done as fast as possible. I know there are many people to look after but we are still entitled to the best care possible.
unable to provide staff for respite care, no staff available 2 of the 3 scheduled visits so far, don't show up on time
Frequently asked questions about CBI Health
How is CBI Health rated?
CBI Health has a 1.8 star rating with 39 reviews.
When is CBI Health open?
CBI Health is open now. It is open 24/7.
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