CB2

nusrath sultana 

on Google

3 months ago

Wow… I wanted to post a review and was amazed to see some common themes in other reviews and now I’m even more amazed as it appears that no reviews have been taken seriously as it relates to customer service, client relationships etc.a “sorry” does not cut it when you run a corporate organization . I will be professional enough not to take names here but experience with first designer was not impressive as they simply did not seem to help in terms of designing or recommending or providing useful suggestions . Because of this... read more

Cassie York 

on Google

4 months ago

We waited 3 months for a chandelier and when it finally arrived, the service at pickup was terrible. We waited almost an hour after checking in, only to be given the runaround. Eventually a warehouse employee took pity on us and found our item, which was left in the stairwell in their warehouse. For the prices being charged, this level of services just utterly unacceptable. 

jet s 

on Google

4 months ago

I just went here to just check out some items and candles. The associate (asian lady) was just following my kids and I literally around the store, I didn't mind her because why would I? But this lady has the audacity to still follow me around and asked me if I want to place my candles on the counter. Which mind you my daughter is at the stroller and my hands are completely free. I respectfully refused to place my candle, and she still insisted. Which i said "I'm okay I'm not going to take or steal this away" To the asian ass... read more

Marlene Flynn 

on Google

5 months ago

Michael Fernandez is the best they come. I hope I have spelled his name correctly here! I couldn't have asked for more sharp or thorough help from him. I can tell he is steeped in product knowledge, with also a natural responsiveness and class about him. This is particularly important when purchasing the bigger ticket items, where the bigger decisions lie and the stakes are higher. And who doesn't love getting help from the best?! Michael has intelligence in spades. If you're looking for a solver at CB2...someone who is thin... read more

Eric Dai (EricDkk) 

on Google

7 months ago

I had a terrible experience at CB2 South Coast Plaza, thanks to Daniel's unprofessionalism and poor customer service. I came in for what should have been a simple return, but instead, I ended up wasting over an hour because of internal issues on their end. Daniel was dismissive and didn't seem interested in resolving the problem efficiently. His attitude was far from helpful, and the entire ordeal felt like a waste of my time. I expected much better from a brand like CB2. Very disappointing!