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Cazoo Customer Centre Southampton
- Automotive
- Millbrook, Southampton
About this business
Collecting your Cazoo car or booking a service? You’ll find our Southampton Customer Centre three miles outside of the city centre, just off the Millbrook Flyover. We have plenty of onsite parking at our Centre as well as complimentary refreshments and things to keep the kids busy whilst we answer all of your questions. You can buy or finance your next car entirely online. We own all our cars and have thoroughly inspected and fully reconditioned each one, so quality comes guaranteed. You can choose to have your Cazoo c... read more
Location details
Millbrook Trading Estate, Second Ave, Millbrook, Southampton, SO15 0LP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Cazoo has had our car since December. They have decided it's not viable to fix it (they sold it to us with a mechanical problem). They have said this for the last one month. We are ringing daily to organise our refund but have not heard back from multiple offices. Tried numerous times to raise formal complaints but passed through to managers - then no one is available. We tried to raise formally with resolver - surprise, no response. Absolutely awful customer service and refund process. Disgusted!
Would not recommend buying a car from them. The majority of the cars can’t be viewed prior to purchase which was the case of mine. The pictures provided of any damage or “imperfections” as they put it failed to show two dents/dinks on the car, they get round this by having a policy of not showing damage which isn’t visible from 2 metres away, although in this case it definitely is visible and would change from one person to the next. My personal experience when collecting the car was ruined by the salesman eagerly trying to ... read more
Time wasters bought a Mercedes' it was about to be delivered it broke down, and i try to get a refund, i never and all that gives my was excuses these people are Connors
Frequently asked questions about Cazoo Customer Centre Southampton
How is Cazoo Customer Centre Southampton rated?
Cazoo Customer Centre Southampton has a 3.9 star rating with 85 reviews.
When is Cazoo Customer Centre Southampton open?
Cazoo Customer Centre Southampton is closed now. It will open at 9:00 a.m.
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