Cayuga Primary Care Internal Medicine Trumansburg Road

Kristie Cross 

on Google

a month ago

All they do is ask the same questions over and over, no referrals, takes 5 hours for a doctor to approve a refill. Definitely don’t care that someone with liver failure needs helps. Schedule appointments three weeks apart with its life or dead. If my husband passes because yall took your sweet time to help or doing anything I’ll have a lawyer the next day. Waste of time just a money grab from insurance. Hospital helped more than this place. This place is a joke. No hurry to do anything for anyone. Hell we haven’t even seen h... read more

Jeremy _ _ _ _ 

on Google

4 months ago

Useless. Not even really a medical office. Just a collection of secretaries and dead-end phone lines. They don't return calls, they don't call in prescriptions, they don't make requested referrals, they do not check their messages, someone is always 'out sick for a few days'. Hold message is the same person saying "Apologies while we switch to our new system...." FOR YEARS NOW. A nightmare. Never go here. Better to die than have these people try to arrange 'care.' 

M M 

on Google

8 months ago

These people will take 15 minutes to tell you why they Can't do something instead ten minutes to figure out How they can do something! The number of times I have heard "... That's because of Centralus Health.." Literally: a GM in a Dr. Office blamed their phone system because the nurses will not, or could not return a phone call within 16 hours. How is being understaffed an excuse for willful ignorance? I would love to know the percentage of people there who can actually Evolve and Adapt to Martin Stallone's exit strategy. 

C L 

on Google

10 months ago

Brought family member. Handicapped door wouldn’t open. Also administrative assistant was disrespectful - literally said “because you are here within the time window allowable I’ll let you through.” 

Jenna BEar 

on Google

11 months ago

Do not bother going here if you or your kids are actually sick from a tick. I have been on plaque nil for lyme arthritis for over a year & it’s the only thing keeping me walking still since I can’t get long term antibiotic or anti malarial therapy for lyme & babesia & the other co infections I have been diagnosed with. The supposedly head Dr. refused to prescribe plaquenil because I told her I had arthritis from Lyme disease. She actually told me we only prescribe that for arthritis. I said I have arthritis. I have arthritis... read more