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Cavalier Ford Chesapeake Square Service Center

2.7

About this business

Location details

4021 Portsmouth Blvd, Chesapeake, VA, 23321, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
2.712 reviews
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Avenue of Praise Music's profile image
Avenue of Praise Music 
on Google
3 months ago

Terrible service! Walked the lot twice and received no help. Used Car sales Manager Jerry was nasty. I’m not sure how they feel about African American customers but they weren’t welcoming at all. Mentioned it to new car manager Drew same poor customer service. Not sure the reputation of this dealership but I left with not one sales even asking me did I need help. 

Sydney Ortiz's profile image
Sydney Ortiz 
on Google
5 months ago

never would recommend this service department to anyone-god awful and the employees could care less. 

Brenda M's profile image
Brenda M 
on Google
10 months ago

Unprofessional mechanic s they can't fixed some recalls issues . 

Michael Firth's profile image
Michael Firth 
on Google
a year ago

I've had great experiences and service here. I have never had an issue getting an appointment, and they've called if there was an earlier appointment available. Staff are always courteous. Prices seem better than their counterparts. 

JaCade jones's profile image
JaCade jones 
on Google
a year ago

Worst experience go somewhere else. Dropped my truck off at 1 in the afternoon at 3 they called me back the tech cracked my fuel bowl and now it needed to be replaced. Said they had one at their other store an hour away. 5:30 rolls around and they can't get the part before they close. Have to leave my truck overnightnot that big of deal. But the Next day pick up the truck and my entire cab smells like gear oil. And they still charged me for the parts they broke. What was originally supposed to cost $200 came out to over $500... read more

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Frequently asked questions about Cavalier Ford Chesapeake Square Service Center

How is Cavalier Ford Chesapeake Square Service Center rated?

Cavalier Ford Chesapeake Square Service Center has a 2.7 star rating with 12 reviews. 

When is Cavalier Ford Chesapeake Square Service Center open?

Cavalier Ford Chesapeake Square Service Center is open now. It will close at 8:00 p.m.  

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