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Catwalk Hair & Beauty Store
- Beauty
- Gladesville, NSW
About this business
Location details
445-447 Victoria Rd, Gladesville, NSW, 2111, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Waited 2 months for my order. 1 item out of stock for the 2 months with no idea when will be back in stock. Never sent the remaining products of my order. 2 months later asked for a refund of the 1 item & for the remaining items to be sent. Was asked to pay a shipping fee due to the refund of 1 product - would not waive considering their fault for overselling out of stock items. Poor communication the entire time. Will never purchase from again, would not recommend at all.
Made an online purchase on the 29/08 for some hair products (returning customer) got an email confirming order. No further order update received for 5 days , emailed their email support on 03/09/25 as still no progress, no response. Went to their website which only has a phone number for their Hair salon- no number to follow up on orders, rang the number anyway explained have heard nothing about my order for 5 days & am going overseas in a week now, after my call my order was actioned, They then sent it via Aus post and insi... read more
Took forever to arrive. Will not use again.
Could not recommend purchasing from this website. My order took 3 weeks from order to delivery and would have probably taken longer had I not made contact to voice my concerns. Do yourself a favour and look elsewhere for your hair and beauty products. It may cost a few dollars more elsewhere but in hindsight I would have done without the stress of thinking I had been scammed.
Very disappointed in Catwalk on- line orders. Delivery didn’t arrive for over 3 weeks and in the end received email from post office to collect due to correct street but wrong suburb was reordered on dispatched order 20 km away from my area . Contacted post office and they told me that catwalk had addressed parcel under wrong address, My account details with catwalk are correct and paid with PayPal, however they claim that that’s not the case . Which I find very unprofessional and it’s a big dishonesty from one business to c... read more
Frequently asked questions about Catwalk Hair & Beauty Store
How is Catwalk Hair & Beauty Store rated?
Catwalk Hair & Beauty Store has a 4 star rating with 281 reviews.
When is Catwalk Hair & Beauty Store open?
Catwalk Hair & Beauty Store is closed now. It will open at 9:00 a.m.
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