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Cathay Bank

3.7

About this business

Cathay Bank is a subsidiary of Cathay General Bancorp (NASDAQ: CATY). Founded in 1962, Cathay Bank offers a wide range of financial services. Cathay Bank currently operates 33 branches in California, 12 in New York State, three in the Chicago, Illinois area, three in Washington State, two in Texas, one in Maryland, one in Massachusetts, one in Nevada, one in New Jersey, one in Hong Kong, and a representative office in Taipei and in Shanghai. FDIC insurance coverage is limited to deposit accounts at Cathay Bank's U.S. domesti... read more

Location details

15323 Culver Dr, Irvine, CA, 92604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.712 reviews
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Fiona Hu's profile image
Fiona Hu 
on Google
5 months ago

Ms. Wang at this bank is incredibly patient and responsible. She really took the time to help and was thorough with all the details. 

Samuel Zhu's profile image
Samuel Zhu 
on Google
5 months ago

Great service 

Tony C's profile image
Tony C 
on Google
10 months ago

Staffs here are very friendly and professional, very good services. manager Linda always welcome customers with a smile and I always feel welcomed, and I also like the atmosphere of this branch too. 

Cesar Chacon's profile image
Cesar Chacon 
on Google
2 years ago

The worst bank I have ever used. The customer service was very bad. The management lied about being able to reopen an account and after they sent me to go buy a money order because they wouldnt take cash, they then said sorry can't help you. Had an HSBC account previously and was transferred over to this pathetic excuse for a bank. Stay Far Away. PS, there were a lot of other issues, but this is the one that caused me to do a review. I would give them a 0 if possoble 

Samuel Pine's profile image
Samuel Pine 
on Google
3 years ago

Horrible service since they have taken over from HSBC this year. No one answers the phones and no voice mail option, even when you have a personal extension. Their 1-800 customer service number also does not answer after over 10 minutes of holding. 

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Frequently asked questions about Cathay Bank

How is Cathay Bank rated?

Cathay Bank has a 3.7 star rating with 12 reviews. 

When is Cathay Bank open?

Cathay Bank is open now. It will close at 6:00 p.m.  

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