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Castle Volkswagen of Schaumburg Service & Auto Repair
- Automotive
- Schaumburg, IL
About this business
Location details
Located inside Castle Volkswagen, 1000 E Golf Rd of, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
worst dealership i ever went to. i made an offer of 33k for a car. they e mailed me we are close. when i step in the gave me a proposal of 40.800 and change. all because the manager got a commision when we showed up. i would fire him in a second. and yes, they donate a lot. donation from your money with their different fees. just cheaters. never again!!!!!
I recently purchased a VW Tiguan at VW of Mystic. It was a great experience from start to finish.. Peter was there to great me, even though it was before his starting time. He then was extremely helpful getting me the car in the exact color that I wanted. It was delivered to the lot and driven home that same day. Peter was also there to help complete the transaction and made me feel like a valued customer.
A terrible place to do business.
This is the worst dealership location that I have ever dealt with. I would not even give them 1 star because they don't even deserve that, but the site requires you to put at least 1 star. Being a military veteran and a car fanatic I have purchased 100s of cars over the last 45+ years so I have dealt with many different dealerships in many different states and this dealership is by far the worst unprofessional, dishonest, and disloyal dealership that I have ever dealt with. If I were the executive members of the Faulkner Aut... read more
Shocking experience with this dealer relating to a recall. Did the recall on my 2017 Golf GTi for the fuel suction pump. About a month later I start noticing a faint gasoline smell when parking but thought nothing of it. Start to notice the smell a bit more until middle of the next month when my car starts to leak gasoline down by the fuel tank and on to the road. The car was ~120 miles away on business and now unsafe to drive. Neither the garage or VW offered any assistance with recovery or any interim help whatsoever and g... read more
I'm with the 618 1 star reviews. I saw an SUV on line and thought that's not a bad asking price. Then I checked out their trade in value procedure and got an offer. I thought, well, it seems we are pretty much in agreement with the trade in value given for the car. I'm thinking that we should be able to make a quick cash deal. But no, the salesman, Dylan, calls me and said they don't want to honor my trade in value offer, and would only give me 70% of the estimated value from their on line offer. The reason was very weak, b... read more
We have 2 VW's and have had variable satisfactory service. Used to be better. Prices have certainly escalated over time. Surcharge for debit cards is outrageous. Plan on service taking all day if you're not in the waiting room. An appointment later than early in the AM, even for minor things, may take hours. Don't always expect to be updated on what's going on.
We have 2 VW's and have had variable satisfactory service. Used to be better. Prices have certainly escalated over time. Surcharge for debit cards is outrageous. Plan on service taking all day if you're not in the waiting room. An appointment later than early in the AM, even for minor things, may take hours. Don't always expect to be updated on what's going on.
Very simple and easy process through ewald. Elijah was helpful with quick responses and information regarding the vehicle. Overall very easy and polite experience.
Frequently asked questions about Castle Volkswagen of Schaumburg Service & Auto Repair
How is Castle Volkswagen of Schaumburg Service & Auto Repair rated?
Castle Volkswagen of Schaumburg Service & Auto Repair has a 4.7 star rating with 410 reviews.
When is Castle Volkswagen of Schaumburg Service & Auto Repair open?
Castle Volkswagen of Schaumburg Service & Auto Repair is open now. It will close at 6:00 p.m.
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