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Castle Medical Practice

2.8

About this business

Location details

Health Centre, Rochester, Rochester, ME1 2EL, United Kingdom

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
SatClosed
SunClosed
2.843 reviews
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Deborah McCabe's profile image
Deborah McCabe 
3 weeks ago

Appalling surgery. Used to be great now bought out by US company NEVER have an actual GP there although they have multiple surgerys. Always fobbed off with PA' or Some assistant. I have been with them for over 14years. They are rude, incompetent & obviously cutting costs by not paying for GPs. There is no shortage of GPs only the reluctance to pay for them. They are a disgrace to the NHS. Don't use them. If you were ever really ill they don't have the knowledge or skills to notice. 

Claire Sparham's profile image
Claire Sparham 
6 months ago

There don't appear to be any doctors there and they cancelled my registration without contacting me 

Sarah Thomas's profile image
Sarah Thomas 
7 months ago

I've had no issue with the people i've seen at this medical practice, however i do wish they had an online booking system... I've been on the phone for an hour and a half trying to book an appointment. It's not and urgent appointment so if I could book ahead online for like, 2 weeks time that would be a big help. Adding to this a year or so later… they’ve moved to an online triage system that is truly terrible. You still have the 8am crush of trying to book, just now it’s online. It then goes into a system which will decide ... read more

Milton Monteiro's profile image
Milton Monteiro 
11 months ago

General Practitioners (GPs) sometimes receive negative reviews, particularly concerning the reception staff. Previously, I gave a one-star review due to unprofessional behaviour. However, it is important to acknowledge exceptional service when it is received. I am compelled to praise Michelle for her outstanding assistance. She expertly sorted out my misplaced papers and provided invaluable help with my blood test. Her professionalism and friendliness are truly commendable and make a significant difference in the patient exp... read more

Isabela-Agnès Danguy's profile image
Isabela-Agnès Danguy 
a year ago

No professional at all....no more comments 

Frequently asked questions about Castle Medical Practice

How is Castle Medical Practice rated?

Castle Medical Practice has a 2.8 star rating with 43 reviews. 

When is Castle Medical Practice open?

Castle Medical Practice is closed now. It will open tomorrow at 8:00 a.m. 

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