Castle Couture Off The Runway

Savannah Franzdorf 

on Google

a week ago

Absolutely awful experience. I chose this shop because they heavily advertise that appointments aren’t needed, yet we waited nearly an hour and weren’t even allowed to browse dresses. The consultant who assisted me was rude, dismissive, mocked other brides in front of customers, made comments about my body, and generally made what should have been a special experience feel humiliating. Combined with damaged sample dresses being sold at high prices, this was one of the worst customer service experiences I’ve ever had. I would... read more

Alicia Tanenbaum 

on Google

2 weeks ago

Castle Couture Off the Runway was my first stop for a wedding dress and it was a great experience. While I didn’t find my dress here, Erin was nothing short of amazing to work with. She was patient, knowledgeable, and honest, everything you’d want in a bridal attendant. Off the Runway has a vast array of dresses in all different styles and price points. It was a fun experience overall! 

lexxus aguilar 

on Google

a month ago

Walked in with my friend who is planning on getting married in July. We were greeted when we walked in and advised we wanted to see some wedding dresses. The female at the desk advised that we can start looking while our stylist gets ready and it would be roughly 20 minutes. No problem…. Until I’m realizing we are the only one in the store. 2 other employees are just sitting at the front just staring at each other along with the lady who greeted us. The person “sytlst” eventually greeted us and escorted us to the dresses tha... read more

Gabriel Angelica 

on Google

2 months ago

I had such a wonderful experience at this bridal shop! I walked in without an appointment, not knowing what to expect, and was pleasantly surprised by how welcoming and accommodating everyone was. There was absolutely no hassle—just a smooth, enjoyable process from start to finish. Barbara, the saleswoman who assisted me, was incredible. She was so patient, attentive, and genuinely helpful throughout the entire experience. She really took the time to understand what I was looking for and made me feel comfortable and confiden... read more

Olivia Ferdon 

on Google

2 months ago

I worked with the stylist Erin who was amazing and helped me find the perfect dress for my day! I didn’t have any ideas of what I was looking for going in and she helped me find the perfect dress!