Castle Chrysler Dodge Jeep RAM of Chesterton - Service & Auto Repair

carlos martinez 

on Google

2 months ago

CARGURUS trade in and sell experience through this dealership is horrible, you will receive an offer from this dealership and once you get to the store they will claim they have nothing to do with the offer and low ball you. They claim that CarGurus doesn’t tell them and bids on their behalf even when all the communication you have is with their store. Save your time and don’t drive 2 and half hours like I did to waste your day. Disclaimer: I can’t speak to their sales. 

Bryan 

on Google

3 months ago

Don’t trust these guys! They don’t know what they are doing. I specifically told them the oil cooler must be drained in addition to the oil drain plug. Otherwise, a 1/2 quart of dirty oil remains and mixes with new oil. They told me at time of payment that my 24 TRX doesn’t have an oil cooler drain. They are either incompetent or they lied. The attached owners manual page clearly states that the oil cooler must also be drained. I am out $200 for a service that now must be repeated due to Castle Ram Chesterton incompetence. S... read more

Ms. L. Pierce 

on Google

a year ago

Alan runs the service department like a well-oiled machine. He is great at communicating and setting you up with text details on the status of your vehicle. I have worked with him multiple times on my Dodge Journey. I will be sure to always schedule my services when he is on duty as a first choice if possible.