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Cassidy Glass Inc

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134 reviews
|Auto Glass Services|Brookside, AL 35117 United States

3322 Mt Olive Rd, Brookside, AL 35117 United States

(205) 542-7866

Closed now



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"Don't Let Your Crack Show" Cassidy Glass is Gardendale, Alabama area's top mobile glass repair and replacement service provider. With over 15 years in the automotive glass maintenance industry our dedicated staff can help you solve all your vehicle glass needs. We have the experience and know-how to help you solve any issue you might have with your auto glass. We specialize in: Automotive Glass Repair Windshield Replacement Car and Truck Glass Heavy Equipment Glass Don't drive around with a chipped windshield; you are putting your family and yourself at risk. Contact the auto glass experts at Cassidy Glass today to fix all your auto glass problems. We are looking forward to hearing from you

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134 reviews
3 reviews have no rating
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Sprague review for Cassidy Glass Inc
Sprague on BBB

2 years ago

03/23/2021, 01:08 AM
The owner Eric C****** has been I the business many years, is very experienced courteous and knowledgeable. He recently quoted me a price on repairing my electric window and after having to do the same job twice (to check motor and then replace the regulator) only charged me the original quoted price. All his service people are more than likely as professional and drug free as he is. Of course he or his staff will come to you as well as being available early in the morning at his office.
Caitlin A review for Cassidy Glass Inc
Caitlin A on BBB

2 years ago

11/11/2020, 01:18 AM
Very unprofessional. We scheduled a time for service and they ended up completing the work 4 days later. They did call and let us know it would be a few days later due their work vehicle issue. I told them that would be fine and I understand things happen. Once we picked the vehicle up at my parents house where the work was completed ( only took it there to be closer/ more convenient for them to work on it) we noticed a few issues with the vehicle. There is a large scratch across the top of the truck right above where the windshield was replaced. Some areas of the scratch are as so deep you can see the metal from the truck. There is black glue on areas of the truck where they dripped it while putting in the new windshield and didnt even bother to wipe it up, and the hose to the windshield wipers was disconnected and never connect back up. I have tried to call and never got a response so I texted the man who texted me the day they couldn't come ( I believe the manager or owner, but I could be wrong). I was polite and told him I knew at this point there was nothing that could be done, but just wanted to let him know what had happened and express our concerns. He never responded, but I could see where he had read the message. I sent him pictures and let him know I never got an answer when calling the shop. He told me "we wouldn't of done that." and I "should of let him know the day it happened." I assured him it was absolutely not like that before the work was started and I explained to him since they had to push the date back so many days that we were unable to pick the truck up from my parents house for several days due to my husbands work schedule and we just wanted to let him know what kind of job had been completed (since it was his son who had completed the work.) He responded with a thumps up emoji and nothing else. The whole experience was very unprofessional and we do not appreciate the lack of concern/response.
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Nicole Brantley review for Cassidy Glass Inc
Nicole Brantley on Facebook

3 years ago

07/02/2020, 02:30 AM
***Just Want To Make Everyone Aware About This Business*** Cassidy Glass in Gardendale, AL Installation of a new windshield was done on my Audi Q7 by a technician at Cassidy Glass. I used this company because it was recommended through a local body shop that I have used and thought that I would receive quality service. After the installation and after the technician left, I noticed that he cut the fabric that is vertical to my windshield. I called the owner, Eric Cassidy, an... Continue Reading
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Sandy Vickers Fields review for Cassidy Glass Inc
Sandy Vickers Fields on Facebook

3 years ago

01/17/2020, 00:30 AM
Wonderful job replacing windows on two vehicles. highly recommend. Thanks so much for the excellent service
Hal Braden review for Cassidy Glass Inc
Hal Braden on Facebook

3 years ago

12/11/2019, 09:19 AM
Great service and response. Easy to deal with would highly recommend
Alease C. review for Cassidy Glass Inc
Alease C. on Yellow Pages

5 years ago

05/16/2018, 07:46 AM
Came out and replaced 2 windshields, one a 2017 F150 with less then 10,000 miles, now the pickup has a nice black smudge on the headliner. Our rearview mirror is loose, made a call and was told to bring the truck to them and they would glue the mirror back on,which they took off with a prying tool while beating it with a claw hammer we paid them to come out here . As for the black on the headliner, oh well. As a business owner I try to make anything right if a customer is not happy.I realize that is not alway's possible, however we do clean up behind ourselves and we don't do shabby work. We have been in business for 34 years an we strive to satisfy our customer's. I realize now not every business owner has that goal. For the price of almost 600.00 , they are certainly not acting professional.
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Willie Baxter review for Cassidy Glass Inc
Willie Baxter on Facebook

6 years ago

03/25/2017, 15:49 PM
David B. review for Cassidy Glass Inc
David B. on Yellow Pages

9 years ago

08/07/2014, 06:35 AM
Replaced windshield on Mercedes. Replacement was scratched on the inside and they refuse to replace it and have been very rude. Not satisfied at all.
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cade10 review for Cassidy Glass Inc
cade10 on Yellow Pages

13 years ago

02/01/2010, 04:33 AM
not only did they give me the best price in town, they also came out the very next day. quick, reliable, and a good rate. would recommend to anyone. thanks guys
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