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Casper - Sherway Gardens
- Consumer Goods
- Etobicoke, ON
About this business
Location details
25 The West Mall Unit 1084, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Very frustrated with Casper online. I ordered a double mattress & arranged for delivery on Tuesday tomorrow. I specifically called the delivery service dispatch & they assured me that the delivery would be tomorrow. Delivery arrived at my condo this afternoon a day early. My condo building will not hold large deliveries. I will be at home tomorrow September 30th. Please make sure my mattress arrives tomorrow !!!
Ordered a double mattress last week. Still hasn’t been delivered. No updates. Disappointed with Casper online service. Frustrated with the process.
Horrible customer service and still not resolved almost 2 weeks later. I ordered a king quickcool pillow protector but was delivered a pillow instead. I phoned customer service and they emailed me asking for pictures before they could send me a return label and that I would have to return it to a FedEx location. I phoned back to ask if they could arrange to pick it up when they deliver my actual order. They said I would have to organize that with FedEx. I insisted that I received the wrong order, through no fault of my own a... read more
Best experience you could ask for. My partner and I went to the Casper store at Sherway Gardens on Saturday after stepping into the Endy store first. It was a night and day experience compared to Endy. We spoke to Edward at Casper and he was great! Very easy to talk to, showed genuine interest and wasn’t pushy. Edward and the store manager (I apologize for not remembering your name) were able to secure us an amazing price for a Wave Hybrid Snow Mattress in the King size. The mattress arrived today, which I was happily surpri... read more
In the market for a new mattress. Chris was helpful and patient with all our questions. Unlike Endy specialist next door, who did not show interest in selling their product, Chris allowed us to explore and ask our questions. We purchased a Queen mattress and excited to recieve this. Thanks Chris for helping us out!
Frequently asked questions about Casper - Sherway Gardens
How is Casper - Sherway Gardens rated?
Casper - Sherway Gardens has a 4 star rating with 49 reviews.
When is Casper - Sherway Gardens open?
Casper - Sherway Gardens is closed now. It will open at 10:00 a.m.
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