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Casey Subaru
- Automotive
- Newport News, VA
About this business
Specialties Casey Volkswagen is your local VW dealer in Newport News, VA and proudly serves the surrounding cities of Williamsburg, Hampton, Virginia Beach and Norfolk. Casey VW has a huge selection of new and used Volkswagens such as the 2016 Volkswagen Jetta or Volkswagen Tiguan. Stop by for a test drive, or talk to one of our financial experts to find the package that's right for you. Both Casey Volkswagen's sales and service department strives for 100% customer satisfaction. Let us take care of your VW to keep it running... read more
Location details
J Clyde Morris Blvd, Newport News, VA, 23601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedQuick service. They were able to address a minor issue which I did not notify them of in advance. I like that oil changes with full synthetic oil are included.
Casey Subaru treats me like I’m the only customer every time! I appreciate the personalized service and the way they answer all my questions. Highly recommend this dealership!
Fast, competent friendly service.
Business response:
Wonderful, Todd! We delight in creating a space for our Casey Subaru customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime!
Service Dept is great... very friendly and helpful. But would not recommend the sales dept.
Polite, cheerful staff and punctual appointments.
The general manager here is very rude and unprofessional. I called trying to track down the correct key for the used car I just bought (the dealership I bought from only received the valet key which won't arm or disable the vehicle's alarm) and I had reason to believe both keys had been turned into this dealership but one was maybe lost in the shuffle when they traded the car out. A service member suggested they throw away those keys if they no longer have the vehicle on the lot, which is very frustrating since they charge $... read more
Business response:
Ms. Hudgins I am very sorry about reacting the way that I did on the phone yesterday. I took my frustration on the dealership that sold you the vehicle out on you and that is inexcusable. Please accept my deepest apology and I invite you to come see me anytime at Casey Subaru and I will gladly help you with the additional key for your vehicle. After reading your review I realize how out of line I was and I really hope that we can start fresh please call me or come see me anytime.
Knowledgeable and helpful people there. I’ve always had a pleasant experience.
Ease of scheduling maintenance; friendly, quick service; and for following CDC Covid guidelines.
I bought my Subaru Forester in 2018 and am very happy with it. When I bring it in for service they are very friendly and quick to get you in. They keep you up to date on what is going on and take good care to make sure you are a happy customer. I would recommend Casey to my friends.
Frequently asked questions about Casey Subaru
How is Casey Subaru rated?
Casey Subaru has a 4.6 star rating with 2,168 reviews.
When is Casey Subaru open?
Casey Subaru is closed now. It will open at 9:00 a.m.
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