Casella Waste Systems

Noah Schweiger 

on Google

3 days ago

If I could leave a zero then I would. Casella bought out our local company and within the first month, skipped picking up our garbage two out of the four weeks. We cancelled service and we're promised a partial refund for the service that wasn't provided. A month later, no refund and I'm still getting emails telling me to pay our bill. And just today, they came and took our bins that we had bought from the local company years ago. Now we're having to call and wait on hold to ask them to return our bins that they stole. The r... read more

Joseph Smith 

on Google

3 years ago

On 4/11/23 we called the customer support to find out why are trash wasn't picked up. They said it would be by the end of the day. Here it is now 9:51 at night. But still are trash wasn't picked up. This was after we contacted them on more then one occasion. But what gets me is they still want to get paid. Why should I pay them when they breached the contract. So I feel since they didn't pick it up for a week then the bill should be prorated. Considering I can't through nothing out due to my bins are full. Becarefull dealing... read more

Shawn Knapp 

on Google

8 years ago

We have had great service in our area. Driver always manages to make it up our roads and the road can get pretty nasty in the winter time. The carts are amazing and make it so much easier to store and take our trash down to the road. It also has helped with keeping the animals out of the garbage which has been an issue where we live. Thanks to our driver and everyone else who all make my trash and recycling go away ever week. We know how hard it must be to be working in the snow, freezing rain, and all the other unpredictabl... read more