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Casella Waste Systems
- Consumer Services
- Jamestown, NY
About this business
Location details
2142 Lodestro Ln, Jamestown, NY, 14701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve had Casella since 2018. Never had an issue this day and age you win some. You lose some this time I’m winning!!!!!
Worst customer service ever! Took me months of calling to get my service stopped and still getting bills for it.
over the winter Casella missed my trash pick up two weeks in a row so I cancelled the service. I received a bill in the mail for a full month of service (they didn’t service my trash at all the entire month at that point). so I called and let them know I’m not paying for a service I didn’t receive. months later I get something in the mail that they sent a debt collection agency after me LOL for $40. unfortunately it’s my word against theirs so I will be paying just to end all of this nonsense but what a joke man. you’re bett... read more
Consistently charging us randomly extra fees, and there is ALWAYS garbage laying around our street from not only us but our neighbors as well. One week they didnt come and still charged us, only way our neighborhood would get a refund was to call and complain. The pickup people are also RUDE and dont give a crap about doing their job right. Today they didnt even take the one bin. Every time I've tried calling, I'm on hold for what seems like ever.
Frequently asked questions about Casella Waste Systems
How is Casella Waste Systems rated?
Casella Waste Systems has a 2 star rating with 29 reviews.
When is Casella Waste Systems open?
Casella Waste Systems is open now. It will close at 5:00 p.m.
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