Casella Waste Systems

K L 

on Google

a week ago

Consistent billing issues for more than a year, mathematically impossible billing issues to be precise. Starting to think this is intentional. We’ll be finding other providers or bringing trash in ourselves. This is not worth the hassle of dealing with casella over their inability to bill correctly. 

Gabriel A 

on Google

a month ago

I am getting homeland security osha NYSP to close your garbage trucks I hate garbage trucks 

Rose Arlene 

on Google

2 months ago

Horrible! I hate having to come here. They are never open when you get there. Leaving hours early every single day. The whole place is a joke. 

Leo 

on Google

4 months ago

The guy at the counter didn't know that the contract with the village of Potsdam was changing, couldn't tell us when we'd stop needing the special Casella trash bags (of which they had none in stock), nor did he know if we could get reimbursed by returning any unused bags when the changeover does occur. The communication with village residents from both Casella and the village of Potsdam has been atrocious with this matter. 

PJ 

on Google

a year ago

This company is incredibly rude. They constantly call us to complain about the direction the trash can is facing or other nonsense never requested from us. Meanwhile, my trash will sit on the curb until the next day or several days following its scheduled pickup. We are also careful to make sure things are nicely thrown away, and yet the drivers will neglect to dispose of all the trash. This company needs to do better. Stop calling your customers to complain about them. That’s how you lose customers. If the workers complain ... read more