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Casella Waste Systems
- Consumer Services
- Newfield, NY
About this business
Location details
1180 Elmira Rd, Newfield, NY, 14867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience. They dropped the ball at every turn and were incapable of communicating with ‘their team’. Do not do business with Casella, they will let you down.
I've been on hold total of 3 hours between several calls. The 1st time an hour then was hung up on . Just to have a simple question of why my trash wasn't picked up on Douglas road Newfield. Very disappointed
Consistently expensive and poor service. Edit: new update! Our crows in the yard keep pulling off the dumb garbage tags that they force us to use on our garbage cans. So now Casella will just pass up our house. Why not just charge a monthly fee for trash pickup and charge by the can like literally every other town anywhere? Why use a sticker that can be damaged Casella actively encourages more plastic usage - have items in the wrong bag? Have you considered putting that plastic bag in a second plastic bag so that it’ll be ta... read more
Not sure what I’m paying Casella for, because they won’t pick up my trash. After several phone calls back and forth, and no explanation why my house is being skipped, I still have 3 weeks worth of tagged trash rotting at the end of my driveway.
I really appreciate speaking with Binx today. You made a good decision when you hired her. She's got amazing communication and customer service skills. She is super patient, helpful and caring. Please promote her as soon as possible so she can help more people!
Frequently asked questions about Casella Waste Systems
How is Casella Waste Systems rated?
Casella Waste Systems has a 1.8 star rating with 87 reviews.
When is Casella Waste Systems open?
Casella Waste Systems is closed now. It will open tomorrow at 7:00 a.m.
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