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Casella Waste Systems
- Consumer Services
- Townsend, DE
About this business
Casella Waste Systems Inc in Townsend, DE offers comprehensive waste management services, including residential and commercial pickup, dumpster rental, and recycling solutions. Our team of experts is committed to providing reliable and efficient services to help customers manage their waste and contribute to a cleaner, healthier environment. Contact us today to learn more about how we can meet your waste management needs.
Location details
604 Cannery Ave, Townsend, DE, 19734, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Takes forever to reach someone from customer service! We've run into a problem where they have stopped picking up our yard waste bins and it is always a hassle to get them to pick it up. When they do follow up, they chuck yard waste in with the mixed waste against Delaware State and DSWA regulations so Casella's claim to "Sustainability" and trying to be green is really just a mute point.
Great service—staff goes above and beyond!
We have had the absolute best service from Casella. I have always received exceptional service if I contacted the Townsend DE customer service group for special pick ups or billing questions. However, just a week or two ago, I watched our trash pick up guy load our trash in the truck,, and a few pieces inadvertently missed. I thought he might drive away and leave it, because it was pouring rain. But, to my great surprise, and appreciation, he got out of the truck and picked every piece up in that heavy downfall. I was so ver... read more
Driver pleasant always returns can to driveway.
We employ Casella to remove food waste and recycling materials from our business. In general, the job is completed as expected. However, 2-3 times each year we have to reach to customer service or our sales contact due to a missed pick-up, incomplete tipping, or trash/broken glass left on the ground in front of the dumpster. In spite of these inconveniences, we rate the service with a 4.5/5... There's always room to provide better service to your customers!
Frequently asked questions about Casella Waste Systems
How is Casella Waste Systems rated?
Casella Waste Systems has a 1.7 star rating with 218 reviews.
When is Casella Waste Systems open?
Casella Waste Systems is open now. It will close at 5:00 p.m.
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