Casella Waste Systems

Jon Mazzone 

on Google

3 days ago

For the past several months, my scheduled trash pick up has been missed almost every other week. My recycling has been picked up every time, so I'm not sure what's going on with your waste service. Two of the multiple times I have called to address the issue, I was told it would be picked up in 48-72 hours which never happened. Your waste service is woefully incompetent and unprofessional. I have used GFL/Casella since 2022. Until this year, I have not had so many issues. I will be looking into a different collection service... read more

Brittany Lynch 

on Google

6 days ago

So, here we are again. I have a feeling within the next 3 years, your bottom line will completely diminish. Your customer service absolutely SUCKS. Let me tell you guys a story of how this company handles their customers. A few weeks ago, I’m paying all my bills, then I think “oh, let me make sure my trash is up to date” when I call, the rep tells me there is no payment due. A couple weeks later, I get an invoice for over $272. I call, the rep tells me that I’m behind. Which couldn’t be true unless the other representative I... read more

George Wells 

on Google

a week ago

Absolutely terrible company. They do not pick up trash on assigned days. When you call they assure they will pick up but they don't. After 17 years and sticking with them through Covid disruptions we are changing to Bartenfelder because they pick up our neighbors trash and recycling when they are supposed to. Is that really so hard? 

Dyceman 

on Google

a week ago

Not the best run company I’ve worked for. 

BrysonRants 

on Google

2 weeks ago

I appreciate the service you guys are doing within our condo development, but I do not appreciate the noise level. Yes, it's going to make noise whenever they empty out the dumpsters, but who ever has been doing it recently is blatantly rushing the service and creating, what sounds like a WAR is going off. It's incredibly disruptive, especially for the morning.