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1879 NY-5, Hall, NY, 14561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 4:30 p.m. | |
| Tue | 6:00 a.m. to 4:30 p.m. | |
| Wed | 6:00 a.m. to 4:30 p.m. | |
| Thu | 6:00 a.m. to 4:30 p.m. | |
| Fri | 6:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Casella Waste Systems: Catastrophic Service Failure & Zero Accountability (1 Star) This company is a total operational failure. My experience has been a cycle of broken promises and incompetence: 1. Unreliable Service: Trucks constantly break down, service is routinely missed, and they fail to honor larger scheduled pick-ups that are part of the service. 2. Deceptive Communication: Changed our neighborhood's service day without notice, then lied and claimed a non-existent robo-call went out to cover their error. 3. Customer ... read more
I’ve had service with Casella many years. They did not like the original place where I had the dumpster situated. They came and picked it up. Moved it to the place that they chose, which was more convenient for them. All of a sudden, after several many years of service, they decided it’s not in a good spot where they put it. They asked me if I would like to do Toter service. But as the fact that I have an 800 foot long driveway at a 46 degree angle and I’m a small woman it’s not even physically possible. They skipped emptyin... read more
Generally, we are very happy with Casella. We’ve had them for several years and have had very few problems. We recently requested and Received a rate decrease with the help of Casella representative Tammy. We look forward to continued excellence service. Thank you, Casella!
Casella Waste Systems has a 2.2 star rating with 25 reviews.
Casella Waste Systems is closed now. It will open at 6:00 a.m.
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