Casella Waste Systems

Jim Leahy 

on Google

a week ago

We've been customers of Casella for about 5 years. In the past 6 months, their service delivery has completely fallen apart. We've placed our trash and recycle bins in the same exact location for years, only to hear today that their skipped pickup this week was due to the bins being too far from the road. Their customer service support told us we would be charged for the delivery "attempt" regardless, with no promise of an alternate pickup date. This missed pickup is part of a larger pattern of missed pickups and no communic... read more

Mark R. 

on Google

5 months ago

UPDATE: Several emails and months later, Cassella is still backing down my road, blaring their backup alarm at 6am and emptying a dumpster every Monday. Every Monday a Cassella truck backs down our narrow street, 150+ yards, to empty a dumpster. 4:30am with backup alarms blaring, waking the entire neighborhood once a week. Cassella hasn’t taken notice to my requests to do this at a more reasonable hour. Will be filing a noise ordinance report with the city to try and stop it next. 

Mark R. 

on Google

9 months ago

Every Monday a Cassella truck backs down our narrow street, 150+ yards, to empty a dumpster. 4:30am with backup alarms blaring, waking the entire neighborhood once a week. Cassella hasn’t taken notice to my requests to do this at a more reasonable hour. Will be filing a noise ordinance report with the city to try and stop it next. 

Tyler Cook 

on Google

9 months ago

Easy in and out at the transfer station. 

Justin Kirk 

on Google

10 months ago

By far the worst trash service I’ve ever used way overpriced. Do not care about their customers at all. Paid $770 for a dumpster that was 20 yards claimed it was Overloaded so we asked them what would be the best course action which they said would be to get another dumpster…. We asked for one which was 10 yards and it was $710….. Will not be returning