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Carvel Ice Cream & Bakery
- Ice Cream & Frozen Yogurt
- Charlotte, NC
About this business
Visit Carvel in Charlotte,NC for America's Freshest Ice Cream. Carvel is famous for its uniquely shaped ice cream cakes, premium soft serve and hand-dipped ice cream and novelty products.
Location details
11508 Providence Rd, Ste F, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:30 p.m. | |
| Tue | 11:00 a.m. to 9:30 p.m. | |
| Wed | 11:00 a.m. to 9:30 p.m. | |
| Thu | 11:00 a.m. to 9:30 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 12:00 p.m. to 9:30 p.m. |
Excellence in customer service!! My husband & I have been taking our boys to this particular Carvel store because of the yummy ice cream but more importantly the excellent customer service. You can get delicious food at many places but if you do not feel welcome by the people serving you, it can change your whole experience. As we opened the door last Saturday night, both girls behind the counter looked up, smiled and greeted us even though they had a line of about 6 people. They were extremely genuine and made everyone feel... read more
going beyond the call of duty – Growing up with Carvel, I've been bringing my son to this place for some time. We were venturing out early one morning and decided our drive would be only improved with the sweet confectionary that we both love. We drove up slowly in front of the store to read the hours on the door, and realized it wasn't opening for another thirty to forty five minutes. We sat there a few seconds contemplating our situation and the Cake Lady notices us, unlocks the door, runs to our car at the edge of the sid... read more
love love LOVE – I love this ice cream store! The owners, their product, their staff, I have honestly never had a bad experience. I lived in Costa Rica for 4 months and would have died to have an ice cream from this place! Carvel and Chick-fil-A were the first two things I ate when I came back! I always missed Carvel when I moved down south but when I finally found the one in Charlotte it was like home away from home. Thanks Carvel!
Since 1934, sweet-lovers have been flocking to this retailer for ice cream cakes, cones, cookies and more. – In Short Tom Carvel was inspired to found a freestanding ice cream store after his ice cream truck suffered a flat tire and he began selling his melting inventory from the roadside. Today, Carvel products can be found in grocery stores and at franchises throughout the country. Specialties include ice cream cakes in a variety of shapes for just about any occasion. Other sweet treats include ice cream cones, shakes, san... read more
Excellent service & Delicious Ice Cream! – I often go to this Carvel and have always been happy with the service! The other day I was picking up an ice cream cake that I had ordered at 9pm the night before - the teenager taking the order was very friendly and polite - and it was ready when I went to pick it up the next afternoon. The manager/owner was really helpful, too. It was still in the back and she went out of her way to volunteer this information to the teenager looking for the cake and she went and brought it out for... read more
Beyond Customer Service! – I usually don't write reviews, but I had to make the effort to talk about my experience with Carvel on Providence Road. I had special ordered a cake for my husband's birthday bash. I had never ordered an icecream cake before. Well this was the most delicious cake I ever had. The ice cream was creamy and smooth, and you could tell that this cake was just made fresh, especially for me. The owner of the store who special designs all of the cakes took so much time in working with me. After chatting wit... read more
The real deal – I grew up in NYC where I have enjoyed Carvel since I was a child. When Carvel came to Charlotte 2 years after my family moved here, we decided that that was the only place we would ever get ice cream. I wanted my children to have the same childhood experiences as I do. As a member on city search I often browse stories over places I go to. I came to vixenchristine's story on carvel and realized that I had been there when that event occurred. Allow me to correct what really happened. When this lady first came i... read more
ICe Cream Store owner needs customer service schooling......... – I purchased Wednesday-is-Sundae this evening at the Providence Rd store, and asked for the 2nd sundae to go (for my husband, who was not with me). The employee could not find a lid for it, and I needed one, as I was traveling with a friend and did not want to get dripping ice cream in her nice car. After searching for a lid and not finding one, she went to get assistance. A middle aged woman, obviously harried, came out, searched as well, and finally started t... read more
Frequently asked questions about Carvel Ice Cream & Bakery
How is Carvel Ice Cream & Bakery rated?
Carvel Ice Cream & Bakery has a 4.2 star rating with 62 reviews.
When is Carvel Ice Cream & Bakery open?
Carvel Ice Cream & Bakery is closed now. It will open at 11:00 a.m.
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