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Carvel

4.4

About this business

Welcome to Carvel on 5596 Merrick Road. We have always made everything right in our shoppes. Our soft serve ice cream is a labor of love and the end result is a smooth, creamy flavor that can't be matched. 

Location details

5596 Merrick Rd, Massapequa, NY 11758, Massapequa, NY, 11758, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
4.467 reviews
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Frank Pasqueralli's profile image
Frank Pasqueralli 
on Google
a week ago

Why have the google page say you open at 10am on Saturday and not have anyone there at 10am on Saturday. Just seems like bad business. 10:13 and counting. Still nobody. 

Janine Sangirardi's profile image
Janine Sangirardi 
on Google
2 months ago

If I could give the ice cream five stars and the employees one, I would. There is a young lady that works in there that has the nastiest face on every time she asks you for your order. She will never put whipped cream on anything and if you ask for it she rolls her eyes with disgust. I can’t imagine how the owners of this Carvel would allow somebody so sour to run their customer service. It is horrible and I will never be going back here. I’ve given them many chances but the girl that works there is horrible. The ice cream i... read more

Robert Jackson's profile image
Robert Jackson 
on Google
6 months ago

I tried to make a purchase today, January 3rd, and was told by staff that they do not accept digital gift cards. I went to another Carvel where they did accept it. 

Isabel Castro's profile image
Isabel Castro 
on Google
9 months ago

rriquisimo el elado👍 

Rose Davis's profile image
Rose Davis 
on Google
11 months ago

I was overcharged just because I asked for extra chocolate crunchies. I went on a Wednesday for buy one get one free. My husband and I ordered soft serve ice cream and I asked for extra chocolate crunchies as a topping. Also, I purchased a cup of chocolate crunchies. When I went to pay I was told it was $15.09. The large cup of ice cream was a little over $8.00. I asked how much was it for the cup of chocolate crunchies and was told it was $4.99. There was no sticker price on the cup. I explained that I only pay $4.75 at the... read more

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Frequently asked questions about Carvel

How is Carvel rated?

Carvel has a 4.4 star rating with 67 reviews. 

When is Carvel open?

Carvel is closed now. It will open at 10:00 a.m. 

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