Carvel

Jane A 

on Google

4 weeks ago

Literally the worst location and last night was the last straw. I will drive out of my way to the East Orange location to avoid this place. Ordered four sundaes. The ice cream is never filled all the way AND this time there was only strawberry syrup and a fragment of a foul and sour strawberry. They also charged almost twice as much before being corrected. 

C 

on Google

3 months ago

New owner. Just not the same anymore. I’ve been going here for years and sadly will never again. Chocolate chip mint had basically no chips and no mint flavor. Poor quality unfriendly service and higher prices. The old owner took pride in the product, made it feel like a family business and was creative in their offerings. This new owner is obviously there just to give as little as possible for as much as possible. No quality. No service. Dear new owner, please realize that people can go anywhere for ice cream and what you h... read more

Danielle B 

on Google

6 months ago

I’ve been ordering Fudgie the whale from Carvel in West Caldwell for every family birthday for over 15 years. Absolutely delicious! Sometimes we get extra crunchies, fudge or all vanilla ice cream for an additional reasonable cost. Kirsten and Karen as well as their staff have always gone above and beyond to provide excellent customer service. I ordered a special fudgie last week for a birthday and was surprised to pay a whopping $10 more than usual for the same cake and it wasn’t done correctly. I figured maybe it was some ... read more