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Carvel
- Ice Cream & Frozen Yogurt
- Bronx, NY
About this business
Location details
327 E Fordham Rd, Bronx, NY 10458, Bronx, NY, 10458, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
I had a disappointing experience at this Carvel today. The gentleman working there was rude, had a poor attitude, and made us feel like we were inconveniencing him by placing an order. Customer service is a big part of the experience, especially at an ice cream shop, and unfortunately this visit fell well short of expectations. I hope management addresses this so future customers are treated with more courtesy and respect.
Ahmed was so sweet! He was incredibly kind and made our experience at carvel a great one. He puts the perfect ratio of toppings to ice cream!
Ahmed is always respectful and prepares the best shakes. Thank you so much for the good service
Terrible service i ordered a speciality cake payed extra because my son is allergic to chocolate so I asked for strawberry sang happy birthday cut the cake and it was chocolate. I called and got the run around for my refund now im dealing with a crying 3 yer old that is watching everyone eat cake but him smh im so upset disappointed like what kind of business these ppl running seed the manager needs to do better
Frequently asked questions about Carvel
How is Carvel rated?
Carvel has a 4.3 star rating with 162 reviews.
When is Carvel open?
Carvel is closed now. It will open at 10:00 a.m.
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