Cartier

Paul Popa 

on Google

5 days ago

Absolute horrendous experience at this store. Everyone, and I mean EVERYONE at this store, followed me and stood close by while I was looking at merchandise as if I was going to steal it. My brother hated it so much he left before I did. Really was interested in some of their wallets but will absolutely never go here again! Extremely offensive and disgusting! 

S Charles (Scharles) 

on Google

a week ago

My husband and I recently purchased a Love ring from Cartier, and unfortunately, our experience was extremely disappointing. At the time of purchase, the ring had to be ordered since my size in yellow gold was not available in store. It was also sent out for engraving. When we returned yesterday to pick up the ring, we were assisted by a different sales representative (not the one who originally sold us the ring). She only offered a pouch for the ring. I requested the Cartier box and shopping bag, and she told me that the or... read more

Javier Fernandez 

on Google

2 weeks ago

When a luxury jewelry store has a 3.8 rating, it says a lot. Awful experience (well, wouldn’t call it an experience, 5 mins in and out). Why is it always the 9-5 sales employee that pretty much can’t afford anything in the store they work for (not trying to be disrespectful here but, painful truth), looks at you above the shoulder giving a certain look. It always will amaze me. Asked for a particular timepiece, a rose gold Tank Louis watch, all I got was a “no, we don’t have it”. That’s it. A stare in the eye almost saying ‘... read more

Alexander Mihailitchenko 

on Google

2 weeks ago

Horrible experience. Luis de los santos was dismissive and short with my fiancee and I when we attempted to exchange my valentines day gift. Cufflinks she bought were on display. She did not check them carefully when purchased and had a tiny scratch on one. She was neither given a receipt for her purchase. When we came tonight to exchange them we were quickly rushed to the corner no one introduced themselves they denied the return and offered no recourse whatsoever. The manager wouldn't give his name but a bar code. We're at... read more

maraidalynn33 

on Google

3 weeks ago

Today, on Valentine’s Day, I wanted to surprise my husband by buying him a Cartier watch. We went to the Cartier store at Aventura Mall, but the security guard would not allow us to enter, even though the store was not full — there were fewer than ten people inside. We waited patiently for about 20 minutes while customers continued to leave the store. I eventually knocked on the door to ask why we still couldn’t come in, and the guard simply told us we had to keep waiting. At that point, I felt so frustrated and decided to l... read more