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Cartier
- Consumer Goods
- Aventura, FL
About this business
Location details
19575 Biscayne Blvd #511, Aventura, FL, 33180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I am utterly beside myself in jaw-dropping, soul-crushing disbelief at the catastrophic nightmare that is this so-called "luxury" establishment. I foolishly handed over $4,700.00 of my hard-earned money for a ring — PAID IN FULL, UP FRONT — only to discover MONTHS LATER, after THEY sold MY ring to someone else, that Cartier had been quietly sitting on my money like a common thief in a tuxedo. They never called. They never emailed. They never sent a carrier pigeon. NOTHING. Had I not picked up the phone myself, they would hav... read more
I was supposed to receive my wedding anniversary ring, but unfortunately that never happened. We visited the Cartier boutique at Aventura Mall on Friday. My ring size was not available, so the sales associate assured us that it would arrive by Tuesday. She promised to text or call my husband as soon as the ring was ready for pickup. Now it’s already 6:00 PM on Tuesday, and we haven’t received a single call or message. It’s also nearly impossible to reach the boutique by phone. The wait time is extremely long. When we finally... read more
Boris is incredible. I have shopped at Cartier in NYC and Dallas, and Boris in Aventura Florida is the absolute best. He is exactly what I expect a Cartier brand ambassador/representative to be. He takes great care of you, makes things quick and easy, and is an absolute pleasure to work with. He elevates the brand and the overall experience.
Very disappointed with Cartier’s after-sales service. I had to bring the same item in for repairs twice in less than a year, which is unacceptable for a luxury brand. The customer support and overall handling of the situation were far below expectations. I expected much better quality and service from Cartier.
I had the best experience with James!! He helped me purchase a bracelet for my birthday which I decided to buy on a whim. James really gave me the best experience and made my first purchase here an amazing one! Thanks James you’re amazing!!
Frequently asked questions about Cartier
How is Cartier rated?
Cartier has a 3.7 star rating with 349 reviews.
When is Cartier open?
Cartier is open now. It will close at 7:00 p.m.
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