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Carter's

4.0
  • Closed
  • Opens 11:00 a.m. tomorrow
  • Retail
  • Sterling, VA

About this business

Carter's is the best selling brand of children's clothing in the United States. With comfy + cute styles for baby, toddler + kid, gifts and accessories, we're with families from the start. 

Location details

45575 Dulles Eastern Plaza #101, Sterling, VA, 20166, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.Closed now
Sun11:00 a.m. to 7:00 p.m.
4.072 reviews
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Abhi C's profile image
Abhi C 
on Google
4 months ago

Bought few hundred dollars worth of clothes and accessories from Carter's online and in store in last 2 months for our soon to be arriving baby. Went back to return one of the defective clothing, unfortunately we didn't have the tag for it. Sales person was rude and condescending. Didn't even let us explain anything, cut us off mid sentence. Not sure, if these are the customer service standards that are followed by the Carter's. Definitely not going to recommend this store to anyone. 

Eleticia Portillo's profile image
Eleticia Portillo 
on Google
5 months ago

Excelentes precios muy buena calidad 

Palmira Lovera's profile image
Palmira Lovera 
on Google
10 months ago

I went to return 2 items that I ordered online and did not fit. The associate saw me come in while she was organizing and saw me standing at the register but did not come to help for a while. Her demeanor was very rude. I actually wanted to exchange one of items for a larger size and I asked her at the beginning of the conversation. She cut me off and asked me something else. She was about to process the return and process the WRONG AMOUNT (a lesser amount). I told her I paid more for the item and had to point to the receipt... read more

chanti 1507's profile image
chanti 1507 
on Google
a year ago

The employees of the place apparently do not like the presence of children, I went with my 2-year-old daughter and everyone knows what children are like at that age, and she got upset because my daughter took a shopping basket 

Huma Mahmood's profile image
Huma Mahmood 
on Google
a year ago

I have 4 children that I have always shopped for at Carters. After my interaction with Carrie at this location I will no longer be shopping at any Carters location and am more than happy to take my business elsewhere. She interrupted me and held her hand in my face while I’m was trying to explain that my return was well within the 90 day return period (which she embarrassingly later realized after checking my receipt). I could have gotten past that however when she seemed annoyed by my crying infant, I had enough. Extremely ... read more

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Frequently asked questions about Carter's

How is Carter's rated?

Carter's has a 4 star rating with 72 reviews. 

When is Carter's open?

Carter's is closed now. It will open tomorrow at 11:00 a.m. 

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