CARSTAR UCF Collision Pflugerville

Barbie Davis 

on Google

8 months ago

UPDATE 10/21/2024: Why thank you Carstar for your response! The phone number you provided is disconnected, as IT HAS BEEN for the last 3 weeks. You see, that's why I drove to your facility in Pflugerville after 6 calls and 4 text messages, BEGGING for someone to call me back. So, if you want to speak by phone, then stop giving out phone numbers that are disconnected and call ME BACK! I had hail damage on my vehicle and was given Carstar's information from my insurance company's "preferred list". I thought everything was goin... read more

Barbie Davis 

on Google

8 months ago

I had hail damage on my vehicle and was given Carstar's information from my insurance company's "preferred list". I thought everything was going great until I went to pick up my vehicle. There was still hail damage in certain areas so Sammy the owner told me he'd immediately order the parts and it'd be a "Five minute fix!" 3 weeks went by and Sammy the owner is not answering my texts. When I called his personal cell, it was disconnected! The next morning I drove over to Carstar, all of the bay doors were shut, except one and... read more

Carl Kearney 

on Google

9 months ago

Good old fashioned customer service! Definitely recommend! 

chaqbo 

on Google

10 months ago

CARSTAR was awesome, more specifically, Sammy. Every question I had he gave me a profound and detailed explanation as to what was going on with my car. I was able to understand everything he said, and I’m not familiar with cars at all. If I ever had to take my car somewhere due to a collision I would definitely take my car back to them, no question about it. 

Donna Roberts 

on Google

10 months ago

I selected this repair shop from my insurance list and used them for collision repair. I’d like to share that we are extremely pleased with the final product and that the body work was completed as estimated. I’d also like to inform others that Sammy and his service teams strive to provide superb customer service . They effectively communicated with the me through out the repair process. I will use them when needed and will refer others to do the same.