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CARSTAR Pembroke (Butler)

3.5

About this business

Location details

110 Matthews Ave, Pembroke, ON, K8A 7M5, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.554 reviews
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isabel Maheux's profile image
isabel Maheux 
4 months ago

I was very impress i went there for 2 different things and honnestly wowww very good services and on top of that i was going for a paint job and they cleaned all the inside of my car like a new one without fee or anything. If i have to go back i will. Thanks to Pembroke Car stars***** I recommand this place x 100000 (PEMBROKE) Isabel Maheux 

Chantel Chadwick's profile image
Chantel Chadwick 
7 months ago

Work done on the vehicle in a timely fashion, always greeted feeling welcomed. Go in the extra mile my van floors have been vacuumed my windows have been cleaned and the outside of my vehicle has also been cleaned. 

Chantal Nichols's profile image
Chantal Nichols 
8 months ago

If I could rate 0, I would. I walked into carstar, and a very unfriendly woman with a clipped tone asked why I was there, I told her I had an appointment, she said for what, I replied because my vehicle was hit, and I’m here to get it looked at. The man at the front had spoke up and said he was speaking with me yesterday. I said perfect, and we started talking about my vehicle, I proceeded to tell him my vehicle was shaking on the hwy to pembroke, and it made me very nervous to drive it, he instantly started arguing, saying ... read more

Solange Robichaud's profile image
Solange Robichaud 
11 months ago

I was in an accident that caused extensive damage to my car. The insurance had it towed to CARSTAR. They were quick to provide me and the insurance with an estimate and order the parts. The parts were backordered. I had to move a month after the accident. Everytime I called for an update, they were friendly and honest about the situation. The parts came in less than a week before I had to move. They were careful not to make any promises they couldn't keep. I didn't think I would have my car before the moving date but when I ... read more

Portrait Ninja's profile image
Portrait Ninja 
a year ago

If I could give 0 stars I would. I was on a waitlist for 3 months before I was called to bring my car in for repairs. Was told my car would be ready on a certain day and it was not. Terrible service and it is a shame that it is the only place that insurance companies use as they are the worst in town. 

Frequently asked questions about CARSTAR Pembroke (Butler)

How is CARSTAR Pembroke (Butler) rated?

CARSTAR Pembroke (Butler) has a 3.5 star rating with 54 reviews. 

When is CARSTAR Pembroke (Butler) open?

CARSTAR Pembroke (Butler) is closed now. It will open tomorrow at 8:00 a.m. 

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