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CARSTAR Midland
- Automotive
- Midland, ON
About this business
Location details
824 King St, Midland, ON, L4R 4K8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They called me and said my car was ready to be picked up. So I returned my rental and was driven over, only for my car to NOT be done. Horrible experience
Not a whole lot to add on to what other people have already described in detail quite well in terms of customer service being poor, but I can definitely confirm it’s true. From phone call to in person, the customer service team was extremely disappointing, the staff were rude, the manager was very unprofessional and rude and made it such a difficult experience. I can only thank the mechanics team for being reasonable, and they were able to help me because my car is now fixed and better. But as for the service team? They alon... read more
I had previous estimates from 5 other "auto-body " shops in Midland and prices ranged from 400 - 1000 to correct the minor flaw. I decided to head to CarStar to have an appraisal done for the bodywork on my Highlander . The appraiser was extremely busy and there were no appointments available for the next two weeks. Lee the owner had a look. He carefully examined my vehicle and decided right then and there (in the middle of a parking lot!!) to analyze and take care of the problem. Scratches that were visible from a previous ... read more
Carstar Midland took care of the insurance damage appraisal and did the repairs on my SUV. While it took almost a week for our car to begin getting assessed, the repair itself took about 2 weeks once parts arrived and you could tell the level of detail technicians had when diagnosis issues/damage and outlining the repairs. Staff were always happy to give an update when I asked and answer my questions. Coordinating pick up with a business that's not open on weekends or late on weekdays is tough when you live far away. However... read more
My car looked absolutely fantastic after the repairs were completed and the inside was cleaned as well. Great job Car Star, amazing staff all round.
Frequently asked questions about CARSTAR Midland
How is CARSTAR Midland rated?
CARSTAR Midland has a 4.1 star rating with 65 reviews.
When is CARSTAR Midland open?
CARSTAR Midland is closed now. It will open on Monday at 8:00 a.m.
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