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CARSTAR Midland
- Automotive
- Midland, ON
About this business
Location details
824 King St, Midland, ON, L4R 4K8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst place of business I’ve ever had the displeasure of working with. For a company that mainly works with people who have gone through accidents, and horrible things happening to them and their car on the road, their customer service, attitude and organization is horrible. When I went through my accident, it was past opening hours, so I got the tow truck to drop off my car at their lot, and he ended up dropping my key off at Toyota next to them, and I didn’t know that so when I called the next morning, the girl at the ... read more
I had a great experience with CarStar, Midland. The manager LEE of this shop fixed my car Windshield in no time, even though it only had a small crack. On top of that, he went the extra mile and helped with some additional work, which I really appreciated. The service was quick, professional, and very kind. It’s not often you come across someone so helpful and genuine. I will definitely be coming back in the future if I need anything for my car. Thank you so much for the excellent service!
They called me and said my car was ready to be picked up. So I returned my rental and was driven over, only for my car to NOT be done. Horrible experience
Not a whole lot to add on to what other people have already described in detail quite well in terms of customer service being poor, but I can definitely confirm it’s true. From phone call to in person, the customer service team was extremely disappointing, the staff were rude, the manager was very unprofessional and rude and made it such a difficult experience. I can only thank the mechanics team for being reasonable, and they were able to help me because my car is now fixed and better. But as for the service team? They alon... read more
I had previous estimates from 5 other "auto-body " shops in Midland and prices ranged from 400 - 1000 to correct the minor flaw. I decided to head to CarStar to have an appraisal done for the bodywork on my Highlander . The appraiser was extremely busy and there were no appointments available for the next two weeks. Lee the owner had a look. He carefully examined my vehicle and decided right then and there (in the middle of a parking lot!!) to analyze and take care of the problem. Scratches that were visible from a previous ... read more
Frequently asked questions about CARSTAR Midland
How is CARSTAR Midland rated?
CARSTAR Midland has a 1 star rating with 1 review.
When is CARSTAR Midland open?
CARSTAR Midland is closed now. It will open tomorrow at 8:00 a.m.
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