Carson Tahoe Urology - Carson City

Cathy Mercer 

on Google

2 months ago

Unfortunately, docs and PAs don't want to take the time to actually help anymore. Shuffle around between them with poor excuses why you can't see the doc you request, and then the PA doesn't even give the proper referral after you've paid for the visit and told you need to go elsewhere for the issue you were referred for. Take your business elsewhere if you want to be heard and helped. 

Bill Crowell 

on Google

3 months ago

Doctor saw me in the hospital for a kidney stone blocking a ureter. Three days in a private room, one trip to OR, stone not found with scope, Stent installed. When scheduling the follow-up appointment to remove the Stent, (which is intended for short term use only), I was told I couldn't be seen unless I had the full deductible, not negotiable. I offered 50% up front, balance in 30 days. That was refused and I was told they could just schedule me for a later date! They were willing to cause complications to get payment! I bo... read more

Steve P 

on Google

6 months ago

Docs have been okay. Some staff is incredibly rude and immature though, especially when they make a mistake and then try to correct the patient for it. Argumentative, not solution oriented; like dealing with rude teenagers. 

natisha chand 

on Google

9 months ago

Save yourself and find another urologist office. Dr. Randall Nixon botched my cystoscopy procedure. I requested anesthesia for the procedure to avoid pain/discomfort. An hour before the procedure he tells me he’s going to do a biopsy as well because I requested anesthesia. After the procedure I woke up to immense pain/pressure of wanting to use the restroom. I couldn’t go and he told the nurse to catheter me and then told me must be the anesthesia and sent me home. I couldn’t pee for the rest of the day and only blood clots ... read more

Trina Watkins 

on Google

10 months ago

I have been a patient here for several years. I have always loved the staff and the doctors. However, the billing department is horrible. They don't want to do the right thing to help their patients and make you feel like you are bothering them. Jill is so incredibly rude. She is condescending and talks down to you. She says one thing and does the other and then says she never said the previous. Not once but twice now, I have had to pay $300 out of pocket because of mistakes their billing department has made. My insurance co... read more