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Carson Enterprises Inc

2.5

About this business

Failrfld 

Location details

3115 Homeward Way, Fairfield, OH, 45014, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
2.551 reviews
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Amanda Clow's profile image
Amanda Clow 
on Google
a year ago

Received candy MELTED because it was not packaged with an icepack or insulation being 80 degree weather. Let me tell you, I better get my money for the product and the shipping back. 

Iris Lord's profile image
Iris Lord 
on Google
2 years ago

They are extremely RUDE, I bought some candy bars, I thought the candy bars were personalized but only the box they came in were personalized, unfortunately it was "my mistake" for not reading the full description. When I called and asked for an explanation this woman wouldn't even let me speak with such an unpleasant attitude, telling me that it was on the website in "bold letters" that the bars were not individually personalized, but she wouldn't let me speak until I had to ask her to let me explain what I was seeing. Firs... read more

Jonathan Ghaul's profile image
Jonathan Ghaul 
on Google
2 years ago

Overall I think the product is very overpriced. I ordered a rather small order for a special occasion and it never even shipped to me. Then customer service blamed me for it being delayed saying a character that I used in my custom message delayed the order! There were no rules on character selection for messages but I guess blaming the customer is seemingly an appropriate business model. Regardless they then lied to me and told me that because of this “delay” my order would arrive 4-6 days later and that it was shipped. Nee... read more

Maryann Minkler's profile image
Maryann Minkler 
on Google
2 years ago

Stay clear. Downhill fast - not sure what happened to this company but they are no longer worthy of business. They have one customer service representative and she has an awful demeanor. They messed up my order and refused to fix it. Will be taking my business elsewhere and all of those I referred here will also be taking their business elsewhere. If they would put as much energy into treating the customers correctly and taking pride in their work, as they do in justifying and explaining away all of their mistakes, stale att... read more

JoeG's profile image
JoeG 
on Google
2 years ago

USE SOMEBODY ELSE/0 STARS. Not sure what happened to this company but they have gone down hill very fast and I will not be using them anymore after this latest incident and after spending $1000 with them, in the past and from the looks of the reviews, I am not alone in feeling this way. I also referred people to them but that will stop now. Their website is awful, they sent me the incorrect chocolate bars and refused to rectify the situation. On top of that, the representative who I spoke with twice was very antagonistic, di... read more

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Frequently asked questions about Carson Enterprises Inc

How is Carson Enterprises Inc rated?

Carson Enterprises Inc has a 2.5 star rating with 51 reviews. 

When is Carson Enterprises Inc open?

Carson Enterprises Inc is closed now. It will open on Monday at 9:00 a.m. 

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