Carrington Mortgage Services, LLC

Leo Cruz 

on Google

a week ago

I really doubt those positive reviews are real, I have seen and heard so many people with bad experiences, including myself they miss locate payments. They don’t keep track of transactions and information given are always inaccurate, someone needs to investigate those refills because they are simply not true! 

Frank Macias 

on Google

2 weeks ago

I am extremely dissatisfied with the customer service I have received. Despite the account not yet late and it will only be two days late, there has been no willingness to work with me or offer any reasonable accommodation. My request to speak with a supervisor also did not result in any meaningful resolution. I had intended to wait another year before refinancing; however, given this experience and the company’s inflexible approach, I am now actively pursuing refinancing immediately. 

Eric Talaska 

on Google

3 months ago

They sell your personal information to third parties AND THERE IS NOTHING YOU CAN DO ABOUT IT!!! DO NOT GO WITH THIS UNETHICAL BAD COMPANY. 

Haley Weber 

on Google

5 months ago

Would give 0 stars if I could. IF YOUR LOAN HAS BEEN SOLD TO THIS COMPANY, TRY TO GET OUT WHILE YOU CAN. The most INCOMPETENT customer service you will ever deal with. I have called multiple times and spoke with Megan in the Property Tax department and was specifically told my mortgage payment would go down as soon as I submitted my 2025 property taxes. Why are you telling CUSTOMERS LIES? And try speaking with a person not in a specific department, they will tell you “I don’t know what that means” when you try to explain som... read more

Carrie Ciccone 

on Google

6 months ago

I recently had the pleasure of working with Dave Batton at Carrington Mortgage Services, while securing a mortgage for my new home in Victor ,ID, and I Couldn’t be more grateful for his support throughout the process.From the very beginning, Dave was knowledgeable, responsive, and incredibly patient. He guided me step by step, answered all my questions clearly and made what can be a stressful experience feel smooth and manageable. Thanks to Dave’s professionalism and dedication, I was able to close on my new home with confid... read more