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Carrington Mortgage Services, LLC

4.6

About this business

Location details

8120 Nations Way Suite 201, 205-208, Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6738 reviews
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Haley Weber's profile image
Haley Weber 
4 weeks ago

Would give 0 stars if I could. IF YOUR LOAN HAS BEEN SOLD TO THIS COMPANY, TRY TO GET OUT WHILE YOU CAN. The most INCOMPETENT customer service you will ever deal with. I have called multiple times and spoke with Megan in the Property Tax department and was specifically told my mortgage payment would go down as soon as I submitted my 2025 property taxes. Why are you telling CUSTOMERS LIES? And try speaking with a person not in a specific department, they will tell you “I don’t know what that means” when you try to explain som... read more

Carrie Ciccone's profile image
Carrie Ciccone 
a month ago

I recently had the pleasure of working with Dave Batton at Carrington Mortgage Services, while securing a mortgage for my new home in Victor ,ID, and I Couldn’t be more grateful for his support throughout the process.From the very beginning, Dave was knowledgeable, responsive, and incredibly patient. He guided me step by step, answered all my questions clearly and made what can be a stressful experience feel smooth and manageable. Thanks to Dave’s professionalism and dedication, I was able to close on my new home with confid... read more

Tanesha Barnes's profile image
Tanesha Barnes 
a month ago

Andre Peek reached out to my husband about refinancing our loan. While interested, I had several questions about the process, paperwork, and associated tradeoffs. My questions were extremely lengthy and required thorough explanations, as I wanted to make sure this option was the best option for us. Every email I sent included at least 3 detailed questions. Andre answered each intentionally with language that was easy to understand, educating us on the process while also ensuring us that we will still have a choice until the ... read more

Julie's profile image
Julie 
2 months ago

If your mortgage was sold to this company, get out now while you can. They will try and throw whatever fees they can at you at the drop of a hat. They should really be ashamed of themselves about the way they treat their customers, the people who are paying to keep them in business. 

Jack's profile image
Jack 
3 months ago

The worst mortgage experience I've ever had I truly wish I could give this company zero stars 

Frequently asked questions about Carrington Mortgage Services, LLC

How is Carrington Mortgage Services, LLC rated?

Carrington Mortgage Services, LLC has a 4.6 star rating with 738 reviews. 

When is Carrington Mortgage Services, LLC open?

Carrington Mortgage Services, LLC is open now. It will close at 6:00 p.m.  

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