Carrington Green

Michelle H 

on BBB

3 years ago

This apartment complex is horrible all the way around. The maintenance the cleanliness. The latest is that theres no one in the office no one is returning phone calls or emails for weeks. And then I get an email out of the blue that my rent is increasing $500 a month and $900 a month if we go month-to-month. Im still trying to get a hold of someone and no one has returned multiple calls multiple emails. Ive had to hire a lawyer to compose a letter stating that we are Not renewing our lease. Now the lease states that we have ... read more

JR 

on BBB

3 years ago

This complaint is regarding Atlantic & Pacific Association Management at The Plaza On Brickell West. I leased a condo here in April and was told by the building after repeatedly checking they accept tobacco cigarette smokers ( It is barred in the common areas which I have respected ) and that it is up to the owners of each condo whether or not a tenant can smoke inside the individual condo units. The owner of my unit agreed to allow cigarette smoking inside the unit both in the executed lease and verbally. After living here ... read more

Chanel B 

on BBB

4 years ago

I have had terrible customer service with this apartment complex, especially from their employee*****. I have submitted an application and paid for the application fees 2 weeks ago for an apartment on September 1st. My roommate and I have been waiting for feedback a week and have called dozens of times with no answer. I have left messages with the office, answering service, and corporate about the status of our application. The only feedback given was of a double charge from previous complex that was already resolved they we... read more

Kendra F 

on BBB

5 years ago

I moved to Harrison grande November 15th 2019, it seems like one of the worst mistakes I have made thus far. There are many reasons for that which I am about to explain. 1st: I have put in over 13 service requests starting *2/7/20, when I noticed some loud noise was coming from the roof scratching noises, and knocking noises. When maintenance came they told me that it was the branches rubbing up against the building. But I knew that was not correct because I heard the sounds in the bedroom and the living room and my kitchen,... read more