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Carpetland USA

4.4

About this business

Carpetland USA has been serving the Rockford area since 1984 and the DeKalb area since 1993, with the very best floor covering selection and personal service. We take great pride in making every client feel like they are the only client, with our family-owned personalized service tailored to meet your individual needs and preferences. You will be taken care of just like family! 

Location details

326 N Alpine Rd, Rockford, IL, 61107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.4308 reviews
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Paul S.'s profile image
Paul S. 
3 years ago

Low price and very good selection and installers. Couldn’t be happier 

John S.'s profile image
John S. 
3 years ago

Service and pricing was excellent. Had the whole house done and installers were very neat and kind and did a great job  

Keri K.'s profile image
Keri K. 
5 years ago

My hardwood floor installation for approximately 1000 sq. ft took over 4 months and was poorly done. Excessive damage, shoddy workmanship, damage to original wood and details in an 130 year old home, and one of the installers put a rather large hole/crack in my plaster wall and they are refusing to fix it with the quote they asked me to provide. Very disappointing and poor experience and they didn’t make it right. Rockford location. 

Gary G.'s profile image
Gary G. 
5 years ago

Carpetland provided a truly exceptional experience, and I would not hesitate to recommend them for any job. Jeff Nelson was our salesman, and extremely helpful thru the entire purchasing and install process. They were very flexible on scheduling, and worked around our preferred days. We had 6 rooms of carpet installed, and one room had a color tone that was different than we were expecting. There is generally color-lot variance between different mill runs, and slight variations can be expected. In our case, Carpetland handle... read more

FLORENCE W.'s profile image
FLORENCE W. 
6 years ago

I WORKED WITH JEFF NELSON, HE WAS SO KNOWLEDGEABLE AND GUIDED ME ALONG . I HAD THE BEST EXPERIENCE BUYING CARPET FOR MY BASEMENT. WHO THOUGHT??? 

Frequently asked questions about Carpetland USA

How is Carpetland USA rated?

Carpetland USA has a 4.4 star rating with 308 reviews. 

When is Carpetland USA open?

Carpetland USA is closed now. It will open at 9:00 a.m. 

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