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Carolina Basement Solutions

4.5

About this business

Location details

2779 Alamance Rd, Burlington, NC, 27215, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.5106 reviews
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Shannon Ayscue's profile image
Shannon Ayscue 
on Google
a week ago

If I could leave zero stars I would. We had to cancel these people coming to do our crawl space. The guy that came to our house said that when he inspected it we didn’t have any issues. We wanted to go ahead and have a full encapsulation done to protect the house. He said he just needed a deposit and he would get us set up. I paid the deposit. I called another company and had them inspect my crawl space and they came out. Apparently I have a fungus and it needs to be taken care of immediately. This new company took pictures ... read more

Nic Vogel's profile image
Nic Vogel 
on Google
2 weeks ago

Good points: Inspection- Guy was very kind and informative. I enjoyed that interaction and felt like he educated me to make a decision instead of trying to sell me stuff- loved that approach. Work crew (initial)- Really great. Lead guy Victor was tremendous, even called me a week after to check in and ensure I was happy with the work. Really enjoyed interacting with him. Meh points: Second crew- The fact they sent two separate crews out for a single project is disconcerting. I think continuity is important, and I had already... read more

Adam Goss's profile image
Adam Goss 
on Google
3 weeks ago
Shannon Ayscue's profile image
Shannon Ayscue 
on Google
4 weeks ago

If I could leave zero stars I would. We had to cancel these people coming to do our crawl space. The guy that came to our house said that when he inspected it we didn’t have any issues. We wanted to go ahead and have a full encapsulation done to protect the house. He said he just needed a deposit and he would get us set up. I paid the deposit. I called another company and had them inspect my crawl space and they came out. Apparently I have a fungus and it needs to be taken care of immediately. This new company took pictures ... read more

Myles Daniel's profile image
Myles Daniel 
on Google
a month ago

I cancelled a job I put a deposit of $10,826.95 down for because the sale of my home fell through. I cancelled on June 13th and I still haven't received my refund as of 8/19. We have reached out on 3 separate occasions. My wife and I have been told different stories by different people as to what happened, but not much of it is adding up. After holding our deposit for over two months the manager said-- "We cannot do anything more to compensate you." Apparently, it is being overnighted this evening. Sadly, my advice is to pro... read more

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Frequently asked questions about Carolina Basement Solutions

How is Carolina Basement Solutions rated?

Carolina Basement Solutions has a 4.5 star rating with 106 reviews. 

When is Carolina Basement Solutions open?

Carolina Basement Solutions is closed now. It will open on Monday at 8:00 a.m. 

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