CarMax's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

CarMax

4.3

About this business

Location details

4989 SW College Rd, Ocala, FL, 34474, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.3459 reviews
Select a rating
Kevin Richardson's profile image
Kevin Richardson 
4 weeks ago

!!!!Warning!!! ⚠️ Never ever set foot into this place. The service department customer service is horrible. I can’t begin to tell you the nightmare that I have been through. From the first time buying a vehicle to getting items fixed. When buying the car the airbag light popped on. Worst customer service experience ever. I barely had my car the first month. Stay far far away from CarMax. Someone needs to address the customer service issue. 

Nancy W's profile image
Nancy W 
a month ago

It was quick and easy and I’m satisfied with the amount i received for my car 

Janice Taylor's profile image
Janice Taylor 
a month ago

I never write a review on a business but I had to this time. I bought a car last night & the sales person that sold me the vehicle was Dee. She was such a pleasure to work with. She & the rest of the staff there were so friendly & helpful. The whole buying experience was a pleasure & i will be recommending Carmax to my family & friends. Thanks to all the staff I appreciate all your help. 

Kathleen Baiardo's profile image
Kathleen Baiardo 
a month ago

I received a quote to sell Carmax my car and a timeframe to respond to the offer. I submitted the necessary documents online and made an appointment at this Ocala, Florida dealership. Emerlyn handled all the paperwork and they wrote me a check for the agreed upon price. No haggling, no hassle, no stress!! They even gave me a Lyft ride home! This was such a wonderful experience, I’ve told all my friends and family about Carmax. Thank you Emerlyn and Carmax!! 

Doris Harris's profile image
Doris Harris 
a month ago

After my 2017 Tacoma got totaled out by the insurance company I was looking for another Tacoma. I have owned numerous toppers of truck, but the best I have come across was the Tacoma. I found a 2025 Tacoma with <1,000 miles & all the safety features I was looking for through Carmax in south Florida. I had it shipped here to Ocala to test drive it & possibly purchase it. I set up an appt for 6pm, but I had gotten to Carmax around 5pm. They were happy to help me. Went for the test drive, came back, and then bought the truck. T... read more

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.3 star rating with 459 reviews. 

When is CarMax open?

CarMax is open now. It will close at 7:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com