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CarMax

4.5

About this business

Location details

15350 N Hayden Rd, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.5699 reviews
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Ashley Priest's profile image
Ashley Priest 
on Google
4 days ago

I ordered a vehicle 3 weeks ago still yet to be delivered. No one from this location has yet to even call me to explain the process. I called in twice. First time I received a gentleman in sales who placed me on hold for 20 minutes then hung up. No call back.. Nice. Second time I called in 5 days later, I spoke with a female in sales who was incredibly unapologetic. Working in sales.. Nice. She just said oh you must have gotten our customer service which actually I didn’t it was the store I learned this entire process. I ask... read more

Paul Brugh's profile image
Paul Brugh 
on Google
a week ago

I believe I was given a fair price for my vehicle. They did not try to haggle me down and honored my instant quote. I am satisfied with the experience. 

Edward Sirmons's profile image
Edward Sirmons 
on Google
a week ago
Daryl Mueller's profile image
Daryl Mueller 
on Google
2 weeks ago

I have purchased many vehicles from Carmax. This is the first time I had issues with how clean the vehicle was. This vehicle was not deep cleaned. There was tobacco odor and garbage left in door pockets. Windshield was smeared. Sales people were great. Very nice and patient. Prices are "ok" compared to competition. 

Jamie Pothast's profile image
Jamie Pothast 
on Google
3 weeks ago

Had a great experience working with Troy and Gene! Was able to quickly and efficiently purchase a new vehicle with no pressure. Troy made sure I was aware of all the vehicles that met my requirements and Gene easily got me through the paperwork. Appreciate them both and would definitely work with them again. 

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Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.5 star rating with 699 reviews. 

When is CarMax open?

CarMax is open now. It will close at 8:00 p.m.  

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