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CarMax
- Automotive
- Richmond, TX
About this business
Location details
21939 Southwest Fwy, Richmond, TX, 77469, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
CarMax made selling our vehicle quick and simple!
The service team at CarMax Fort Bend is absolutely top-notch. My A8 kept dropping into limp mode, and since it needed a major computer replacement, the car actually had to be sent over to the Audi dealership for the repair. Even though my car was sitting at a completely different dealership, the CarMax team are the ones who truly took care of me. Saul (the Service Manager) and Damien (my Service Advisor) treated me with total respect—exactly how a client should be treated. They got us into a loaner right away so we were nev... read more
Their warranty is useless. Sold me a car with a malfunctioning AC unit and have been unable to fix it. It’s always a month or more to get a service appointment, without AC in Texas with a toddler the car is unsafe/unusable. Brought it up during the “90 days” so service for the problem was supposed to be consistently covered. AC was unable to be fixed after 4 service visits and now it is broken for the 5th time and is causing internal water damage to my car. They started claiming after the 3rd time that it’s a “new issue” and... read more
Frequently asked questions about CarMax
How is CarMax rated?
CarMax has a 4.2 star rating with 1,125 reviews.
When is CarMax open?
CarMax is closed now. It will open tomorrow at 10:00 a.m.
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