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CarMax
- Automotive
- Gaithersburg, MD
About this business
Location details
16411 Shady Grove Rd, Gaithersburg, MD, 20877, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
We had a great experience with CarMax! The service was fast, smooth, and professional from start to finish. The staff were friendly, helpful, and made the entire process easy and stress-free. Everything was handled efficiently, and we really appreciated the excellent customer service. Highly recommend CarMax to anyone looking to sell their car!
Sold car to them. They resold the car and it’s somehow still in my name. Incompetence or something more but recommend staying away from them.
I recently visited the CarMax location in Gaithersburg, Maryland, to sell my car, and the customer service was exceptional. Everything was handled in a very systematic, organized, and timely manner. All the staff members were extremely polite, friendly, and professional. The entire process was completed in the fastest time possible. Highly recommend this location!
My mother and I had a great experience working with Gordon Contee while purchasing my car from CarMax. He was extremely knowledgeable, patient, and helpful throughout the entire process. He answered all of my questions about CarMax’s procedures and even went above and beyond to help with questions outside of that. Gordon made sure I understood everything along the way and genuinely cared about making sure I was taken care of. I really appreciate his professionalism, dedication, and willingness to help. If you’re looking fo... read more
We were profiled at this dealership. They asked us for utilitie bill, mortgage state and proof of income there.
Frequently asked questions about CarMax
How is CarMax rated?
CarMax has a 4.1 star rating with 2,217 reviews.
When is CarMax open?
CarMax is closed now. It will open at 10:00 a.m.
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