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CarMax

4.1

About this business

Location details

16411 Shady Grove Rd, Gaithersburg, MD, 20877, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.12,143 reviews
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Mel G's profile image
Mel G 
a week ago

Gordon made the car buying process seamless. He was personable and funny. Highly recommend him. Thank you! 

Alberto villasmil's profile image
Alberto villasmil 
a week ago
Stefania Garcia's profile image
Stefania Garcia 
2 weeks ago

I had a bad bad experience in Carmax Gaithersburg unfortunately , my husband and I don't speak English very well, so we asked for someone who spoke Spanish. That turned out to be a very bad decision; he was extremely rude to us because someone else had started our transaction, and he had to finish it because the other person went off to eat. I would never shop there again. 

Brett's profile image
Brett 
2 weeks ago

I would never buy a used vehicle from CarMax! I purchased a BRAND NEW car (lower trim package) for $5k LESS than their car with 7k miles and enough damage to think the cars been around for over 15years when it was only 5 years old. Rip off!! Lowered to a 1* for their useless ai response 

Suzy Beckford's profile image
Suzy Beckford 
3 weeks ago

The process was painless. We were ready to sell our old car and the online process of inputting my cars details was quick, the amount CarMax would buy it for was fair, and bringing in all my required forms made the day of drop off a breeze! 

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.1 star rating with 2,143 reviews. 

When is CarMax open?

CarMax is closed now. It will open at 10:00 a.m. 

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