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CarMax

4.2

About this business

Location details

4900 Pointe Pkwy, Warrensville Heights, OH, 44128, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.21,374 reviews
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Angela Almasy's profile image
Angela Almasy 
3 months ago

I recently sold my vehicle to CarMax and was impressed by the smooth process. I was able to complete most of the process online, and Tony was waiting for me at the front when I arrived at the store. Spent less than 20 minutes there and left with the previously quoted amount and a complimentary ride home. Definitely recommend! 

Jay Shaw's profile image
Jay Shaw 
3 months ago

Easiest car selling experience of my life! I used the expedited service and it was pain free. The price paid was the highest of all the vendors. I highly recommend this company. 

Bill Leppelmeier's profile image
Bill Leppelmeier 
3 months ago

SEE UPDATE BELOW . FROM NOVEMBER 2025....this review was when I purchased this vehicle. Dave Ashkettle . CARMAX..Bedford Heights....ook great care of me...from start to finish and even during x2 snowstorms to complete the deals..no haggle pricing..attention to deal...fair trade in...I heard that Carmax took the sting out of car buying...and feeling ripped off at the end of the process......... XXXXXXXXXXXXXXXXNOVEMBER 2025.... UPDATE*******NOW... .. 3.5 yrs later... I'm older and the vehicle I purchased does not have tech, b... read more

Kiamesha Prince's profile image
Kiamesha Prince 
3 months ago

I purchased a car from CarMax about six weeks ago for my teenager, trusting that a nationally known dealership would stand behind its reputation for quality and reliability. Unfortunately, that hasn’t been my experience. The transmission has already failed, and the car broke down at a mall — completely undrivable. I’ve called multiple times today trying to get help. The first time, I was told to call back in 30 minutes. When I did, I was told the business manager was in a “meeting,” and my name and number were taken for a ca... read more

Meagan's profile image
Meagan 
3 months ago

Came in to sell a car and had absolutely incredible service from Janice. Best experience, and an offer much better than we were expecting. THANK YOU 

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.2 star rating with 1,374 reviews. 

When is CarMax open?

CarMax is closed now. It will open at 11:00 a.m. 

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