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CarMax

4.2

About this business

Location details

3600 W Henrietta Rd, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.21,478 reviews
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Stephen Malley's profile image
Stephen Malley 
4 days ago

Waited over a week longer for a vehicle to be delivered. Was informed the vehicle was ready to drive. Showed up, vehicle was not ready and was told they were not sure it even at the dealership. Wasted 45 minutes just going. Every car on the lot was filthy, smelled and looked generally beat. Sales manager was rude, unkept and wildly unprofessional. Won’t be back. 

Charles Cole's profile image
Charles Cole 
5 days ago
F J's profile image
F J 
a week ago

I’m very happy with my purchase of a 2022 Ram 1500 Limited Night Edition! The price was reasonable, and the entire transaction went smoothly. Cody, the manager, was kind, professional, and helpful. I don’t remember the name of the salesperson who assisted me, but she was also very friendly. The truck needed an alignment and a new headlight. Cody gave me the option of having them handle the repairs or taking the truck home to Syracuse, having the work done locally, and sending him the bills for reimbursement. I chose to hav... read more

Kimberly Wentworth's profile image
Kimberly Wentworth 
a week ago
Sherri Osborne's profile image
Sherri Osborne 
a week ago

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.2 star rating with 1,478 reviews. 

When is CarMax open?

CarMax is closed now. It will open at 11:00 a.m. 

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