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CarMax

4.2

About this business

We carry a large selection of used cars, trucks, and SUVs. So it's easy to find exactly what you want, all in one place. Come to CarMax in Urbandale, IA and enjoy car shopping with no haggling or pressure. Every car we sell is CarMax Certified and comes with a 30-Day Money-Back Guarantee, so you can buy with confidence. Want to sell your car? We make that easy, too. And we'll buy your car even if you don't buy ours.® Easy car buying and selling. The way it should be. 

Location details

10315 Hickman Rd, Urbandale, IA, 50322, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.21,267 reviews
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JAMAL Boma's profile image
JAMAL Boma 
on Google
5 days ago
Neil's profile image
Neil 
on Google
a week ago

Buyer beware unless you are trying to make 'lemon'ade. Supposedly they inspect vehicles thoroughly. However, 200-300 miles after purchase, water pump, thermostat housing and serpentine belt all needed replaced. Over 10% of purchase price. Always go with independent inspection and never trust dishonest dealers. 

Gary Rutledge's profile image
Gary Rutledge 
on Google
a week ago

Pleasant, easy process regarding required documentation. Staff was through and competent. 

Colleen Firkins's profile image
Colleen Firkins 
on Google
3 weeks ago

In the beginning, I didn't think this place was so bad. After keeping my car for 3 months and saying they fix the problem. I've now noticed more and more things wrong with the vehicle that their 120 point inspection should have picked up. Had it been done correctly.. and after asking to make sure it was done and waiting all that time after I got the car back, I didn't think much of it, however, everything that I took pictures of at the car lot before I took the car that I asked them to look over and fix nothing. And when I s... read more

Colleen Firkins's profile image
Colleen Firkins 
on Google
3 weeks ago

In the beginning, I didn't think this place was so bad. After keeping my car for 3 months and saying they fix the problem. I've now noticed more and more things wrong with the vehicle that their 120 point inspection should have picked up. Had it been done correctly.. and after asking to make sure it was done and waiting all that time after I got the car back, I didn't think much of it, however, everything that I took pictures of at the car lot before I took the car that I asked them to look over and fix nothing. And when I s... read more

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Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.2 star rating with 1,267 reviews. 

When is CarMax open?

CarMax is closed now. It will open on Monday at 10:00 a.m. 

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