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CarMax
- Automotive
- Baton Rouge, LA
About this business
We carry a large selection of used cars, trucks, and SUVs. So it's easy to find exactly what you want, all in one place. Come to CarMax in Baton Rouge, LA and enjoy car shopping with no haggling or pressure. Every car we sell is CarMax Certified and comes with a 30-Day Money-Back Guarantee, so you can buy with confidence. Want to sell your car? We make that easy, too. And we'll buy your car even if you don't buy ours.® Easy car buying and selling. The way it should be.
Location details
6768 Siegen Ln, Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
We shipped a car in from a neighboring state expecting a quick and easy process. No go. We were lied to about the title being in the mail. Turns out the title was lost and was told getting a new one could be weeks. The car came with windshield damage not posted in photos. Communication about all this was slim to none. We ended up in a traditional dealership leaving with a new car in under 2 hours.
I love buying and selling vehicles at CarMax because they are straight forward, professional, and have a great inventory of used cars. In our case, we bought out-of-state and so worked more extensively with the CarMax Business Office than if we were local. They were efficient and helpful. Most importantly, CarMax does stand behind their warranty - when getting an inspection for the registration, an oil leak was noted. CarMax paid for the diagnostic and repair, as well as taking care of other maintenance items that would have... read more
Make sure to ask for DZ! Awesome, low-pressure no-haggle experience buying a car. DZ is accommodating, responsive, and doesn’t try to push any extra fees or packages. I highly recommend this dealership and DZ!
While I did get good service on the phone with one of the customer service reps in Virginia, my service in Baton Rouge was not the same. My vehicle had 5000 more miles on it than described and that was warranty miles and also it had an open recall which they denyed. It was even listed on the previous place in Florida as being so. I continued to tell them but they made me sign a document saying there were no open recalls because their database they use didn’t say so. Even thought I called the dealership and was told there was... read more
Frequently asked questions about CarMax
How is CarMax rated?
CarMax has a 4.2 star rating with 1,391 reviews.
When is CarMax open?
CarMax is closed now. It will open at 10:00 a.m.
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