Carlsbad Manufacturing

Cuffy Sullivan 

on Google

9 months ago

Nice selection, but really disappointed with service after the sale. Ordered hanging baskets, one arrived with no hanging chain. The process to get it replaced took over a week (have to get this approval or that approval) and had to contact them numerous times, even after they committed to contacting us. When the replacement for THE PIECE THEY FAILED TO SEND was finally approved, we asked for the shipment to be expedited, which they promised it would be. Now, a week later, we're waiting for the piece to arrive on the UPS slo... read more

Brett Madden 

on Google

2 years ago

no stars as well. ordered a light that they said was custom made, and they shipped me the wrong light fixture and cant get any resolution! have been trying for months to get resolved! 

Bill Zilmer 

on Google

2 years ago

I ordered 2 hanging planters which showed to be in stock online. I received an email a few days later that said they only had one in stock in the color that I ordered. I selected a different color and have now been waiting for a month and I still don't have my planters. When I asked about the delay I was told that they were moving warehouses and the products were on transit trucks. The products look nice, but don't get in a hurry to receive them. 

Julie 

on Google

3 years ago

NO STARS! I've waited over 2 months for the product, prepaid $2,000 and when they scheduled the delivery (twice) it was a no show. Then once delivery was scheduled, they said they couldn't deliver to residential which they knew all along because we are in a high rise apartment. Now they won't refund the $217 shipping. Terrible customer service. Not even worth 1 star :( 

Nikki Mayne 

on Google

4 years ago

Great selection of high end products.