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CarLotz

2.3

About this business

Location details

3301 W Moore St, Richmond, VA, 23220, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
2.316 reviews
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Anonymous's profile image
Anonymous 
on Google
a year ago

SCAMMERS!! They claimed they could not take my 4 percent loan I got with another bank. And talked me into signing with them At 11 percent. I refinanced a month Later but I’m still mad just thinking about how much less I could be paying. Midlothian location closed so I’m writing it here. 

BREADWINNER -'s profile image
BREADWINNER - 
on Google
a year ago

SCAMMERS!! They claimed they could not take my 4 percent loan I got with another bank. And talked me into signing with them At 11 percent. I refinanced a month Later but I’m still mad just thinking about how much less I could be paying. Midlothian location closed so I’m writing it here. 

Michael Collins's profile image
Michael Collins 
on Google
2 years ago

NOTE: I'm posting this here because the branch location I reference below (Midlothian) is permanently closed. What a shocker. ---------------------------------------------------------- I'm updating my review as I sit in a mechanics shop for the third time in 10 months. I bought my car a little under a year ago, and I heavily regret giving carlotz my time and money. The car was valued at $8k, which I paid for. I test drove it on a rainy, early March morning, so it was pretty chilly. Naturally, when I went to test the heating ... read more

Anonymous's profile image
Anonymous 
on Google
2 years ago

NOTE: I'm posting this here because the branch location I reference below (Midlothian) is permanently closed. What a shocker. ---------------------------------------------------------- I'm updating my review as I sit in a mechanics shop for the third time in 10 months. I bought my car a little under a year ago, and I heavily regret giving carlotz my time and money. The car was valued at $8k, which I paid for. I test drove it on a rainy, early March morning, so it was pretty chilly. Naturally, when I went to test the heating ... read more

Shady Zaragoza's profile image
Shady Zaragoza 
on Google
2 years ago

I bought a Lexus from Pomona Carlotz I was sold a faulty vehicle I was told my warranty was activated the moment I drove off. I was lied to. I can’t access my warranty and no one will call me back so if this is of any help think twice before you buy a used car for a corporate, you are only buying someone else’s problems and they are quick to sale you a car but refuse to help you if a problem arises. Very frustrating and disappointing. 

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Frequently asked questions about CarLotz

How is CarLotz rated?

CarLotz has a 2.3 star rating with 16 reviews. 

When is CarLotz open?

CarLotz is closed now. It will open tomorrow at 10:00 a.m. 

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